Senior Analyst, Customer Supply Chain, Consumer Products Division, L'Oreal Operations

L'Oreal USA, Inc; Clark (NJ); Hybrid; USD 77,000 - 110,000; Full time

Benefits offered by this job

Hybrid work policy (3 days in office,

Medical, Dental, Vision, 401K, Pension

VIP shop discounts

Monthly mobile allowance

Unlimited e-learnings

Mentorship programs

Employee resource groups

Job summary

L'Oréal USA, Inc in Clark, NJ is seeking a Senior Analyst, Customer Supply Chain to lead end-to-end collaboration with Amazon, guiding planning, forecasting, and replenishment to keep products flowing smoothly.

You will work on network optimization, KPI analytics, and cross-functional alignment with Sales, Distribution, and Transportation to balance demand with efficient fulfillment.

Qualifications

• Bachelor's Degree in Supply Chain or related field is required.
• Strong analytical mindset and ability to solve complex supply chain challenges in real time.
• Practical knowledge of demand planning, inventory flow, order management, and retailer replenishment routines.
• Proficiency in Power BI, advanced Excel, and data management to interpret KPIs and translate data anomalies into action.

Responsibilities

• Lead end-to-end operational collaboration with Amazon to improve OTIF delivery metrics.
• Model distribution routes across the network to identify cost efficiencies and resolve shipment gaps.
• Analyse service KPIs and trends using Power BI and coordinate with IT to resolve EDI data flows.
• Partner with Sales, Physical Distribution, and Transportation to balance demand with sustainable fulfillment.

Skills

Supply Chain Expertise

Analytical mindset

Operational Problem-Solving

Stakeholder Management

Continuous Improvement

Power BI

Advanced Excel

Relational data management

Education

Bachelor's Degree in Supply Chain or related field

Tools

Power BI

Job description

Title

Senior Analyst, Customer Supply Chain - Consumer Products Division

Location

Clark, NJ

Reports To

Director of Customer Supply Chain

Hello, we're L'Oreal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

Reporting to the Director of Customer Supply Chain, you lead end-to-end operational collaboration with Amazon, steering planning, forecasting, and replenishment to keep our products flowing smoothly.

• Retailer Partnership & Execution: Steer daily supply chain operations with Amazon to raise on-time and in-full (OTIF) delivery metrics, cut order lead times, and reduce shortage deductions.
• Network & Flow Optimisation: Model distribution routes across our network of 158 Fulfillment Centres to pinpoint cost efficiencies, resolve shipment gaps, and support peak tentpole events.
• Data Analytics & Systems: Analyse service KPIs and operational trends using Power BI to recommend performance solutions, partnering with IT to resolve EDI data flows swiftly.
• Cross-Functional Alignment: Partner directly with Sales, Physical Distribution, and Transportation teams to balance commercial demand surges with sustainable fulfillment practices.

We Are Looking For:

Required Qualifications:

• Bachelor's Degree required in Supply Chain or related business field
• You bring a rigorous analytical mindset and the drive to solve complex supply chain challenges in real time. You bring:

• Supply Chain Expertise: Practical knowledge of demand planning, inventory flow, order management, and retailer replenishment routines.
• Advanced Analytics: Strong capability in Power BI, advanced Excel, and relational data management to interpret KPIs and translate data anomalies into concrete action plans.
• Operational Problem-Solving: Ability to troubleshoot EDI mapping discrepancies and investigate root causes behind order or shipment misses.
• Stakeholder Management: Clear communication skills to align cross-functional teams and collaborate directly with key retail partners.
• Continuous Improvement: A proactive approach to identifying efficiencies across warehousing, logistics channels, and operational workflows.

• Authorization to work in the United States on a full-time, permanent, ongoing basis is required. No immigration support/sponsorship offered for this role.
• Being present in the office three days a week is considered an essential function of all office-based roles for eligible full-time employees.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and to take risks!)
• Salary: $77,400- $110,300 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)

Who We Are

At L'Oreal Operations, we harness industry-leading technology and sustainable practices across 7 distinct metiers to deliver over 6 billion products annually. With 131 carbon-neutral sites and ongoing Industry 4.0 transformations across our 36 plants and 158 fulfillment centres, we create responsible beauty at global scale.

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [emailprotected]. If you need assistance to accommodate a disability, you may request an accommodation at any time.

Our Safe Together Plan:

Your safety is our highest priority. We will proceed with caution and adhere to enhanced protection standards to ensure our sites are safe for all employees. We must all operate with the shared responsibility for each other's health & safety in mind.