Senior Analyst, Commissions - Voluntary Business Operations

CVS Health; United States; Remote; USD 46,000 - 123,000; Full time

Job summary

An established industry player is seeking a Senior Analyst for its Voluntary Business Operations team. This pivotal role involves processing and auditing commission payments, ensuring accuracy and compliance, and collaborating with various teams to enhance operational efficiency. Ideal candidates will possess a strong background in health insurance, with proficiency in Excel and Python. Join a company dedicated to transforming health care and making a meaningful impact in the lives of millions. This position offers a competitive salary and a comprehensive benefits package, making it an excellent opportunity for those passionate about health solutions.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Tobacco cessation programs

Weight management programs

Confidential counseling

Financial coaching

Tuition assistance

Flexible work schedules

Qualifications

• 1-2 years of experience managing commission payment processes in the health insurance industry.
• Proficiency in Excel and Python is essential.

Responsibilities

• Ensure accurate and timely commission payments.
• Develop and maintain commission calculation systems.
• Respond to broker inquiries and resolve payment issues.

Skills

Excel

Python

Analytical Skills

Problem-Solving Skills

Communication Skills

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Tools

Commission Payment Platforms

Job description

Senior Analyst, Commissions - Voluntary Business Operations

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
This role is on the Voluntary Business Operations team and is responsible for processing, reconciling, and auditing broker and technology partner commission payments. You will perform commission calculations, integrate with commission payment systems, and respond to broker questions while ensuring accuracy and compliance with compensation agreements.

Key Responsibilities

Ensure accurate and timely commission payments.

Develop and maintain commission calculation systems.

Respond to broker inquiries and resolve payment issues.

Monitor payment accuracy and reconciliation.

Maintain documentation of commission agreements.

Collaborate with Sales, Finance, and Technology teams.

Implement process improvements for efficiency.

Required Qualifications

1-2 years of experience managing commission payment processes in the health insurance/benefits industry.

Proficiency in Excel and Python.

Preferred Qualifications

Knowledge of commission payment platforms and systems, specifically for voluntary benefits including Group Accident, Critical Illness, and Hospital Indemnity.

Ability to develop and implement commission calculation methodologies.

Experience handling broker inquiries and resolving payment disputes.

Understanding of broker of record (BOR) changes and implications.

Background in operations or financial processing.

Experience with process improvement and automation.

Knowledge of insurance regulatory requirements.

Strong analytical and problem-solving skills.

Experience partnering with sales teams and understanding sales compensation structures.

Education

Bachelor’s degree in Business, Finance, or related field.

Anticipated Weekly Hours

40

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
This role is on the Voluntary Business Operations team and is responsible for processing, reconciling, and auditing broker and technology partner commission payments. You will perform commission calculations, integrate with commission payment systems, and respond to broker questions while ensuring accuracy and compliance with compensation agreements.

Key Responsibilities

• Ensure accurate and timely commission payments.

• Develop and maintain commission calculation systems.

• Respond to broker inquiries and resolve payment issues.

• Monitor payment accuracy and reconciliation.

• Maintain documentation of commission agreements.

• Collaborate with Sales, Finance, and Technology teams.

• Implement process improvements for efficiency.

Required Qualifications

• 1-2 years of experience managing commission payment processes in the health insurance/benefits industry.

• Proficiency in Excel and Python.

Preferred Qualifications

• Knowledge of commission payment platforms and systems, specifically for voluntary benefits including Group Accident, Critical Illness, and Hospital Indemnity.

• Ability to develop and implement commission calculation methodologies.

• Experience handling broker inquiries and resolving payment disputes.

• Understanding of broker of record (BOR) changes and implications.

• Background in operations or financial processing.

• Experience with process improvement and automation.

• Knowledge of insurance regulatory requirements.

• Strong analytical and problem-solving skills.

• Excellent communication skills for broker interactions.

• Experience partnering with sales teams and understanding sales compensation structures.

Education

• Bachelor’s degree in Business, Finance, or related field.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/19/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the company

At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans and community pharmacists, we’re pioneering a bold new approach to total health. Making quality care more affordable, accessible, simple and seamless, to not only help people get well, but help them stay well in body, mind and spirit.