Senior Analyst, Commercial Operations (NCA)

Ball Corporation; Broomfield (CO); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Annual incentive plan

Hybrid on-site work environment

Job summary

Ball Corporation in Colorado is seeking a Senior Analyst, Commercial Operations to drive the reporting infrastructure, data governance, and end-to-end process improvements for the North/Central America (NCA) commercial organization. You’ll own dashboards and data frameworks, guiding adoption and continuous improvement across the team.

You’ll lead Power BI dashboards, work with IT, and translate data into actionable insights for executive decision-making, planning cycles, and KPI reporting.

Qualifications

• Bachelor’s Degree in business administration, communications, marketing, or related field.
• Minimum of 2 years’ experience in business analysis, reporting, process documentation, and process improvement.

Responsibilities

• Delivers end-to-end process improvement initiatives across NCA Commercial Operations – identify inefficiencies, design scalable solutions, and execute implementations from adoption.
• Enables build-out and maintenance of the Pipeline Health Dashboard in Power BI – partner with IT and own the dashboard.
• Implements and owns processes that improve the sales account management and customer experience.
• Drives evolution of the monthly Commercial KPI Dashboard with focus on reporting design, UX, and business relevance for executive decisions.

Skills

Dashboard development

Data analysis

Process improvement

Communication

Education

Bachelor's degree in business

Tools

Power BI

Microsoft Excel

Microsoft Visio

Job description

At Ball, integrity and trust are the foundation of who we are. Guided by our core values —\"We Care. We Work. We Win.\"— we create a culture where every voice matters and every idea drives progress.

Together with our global employees, customers, and partners, we’re turning bold sustainability goals into reality and shaping a future we can all be proud of.

Create a new future.

Position Overview

The Senior Analyst, Commercial Operations (NCA) drives the reporting infrastructure, data governance, and process support systems that enable the NCA commercial organization to operate with accuracy, speed, and insight. In collaboration with the Senior Manager, Commercial Operations (NCA), this role takes ownership of the dashboards and data frameworks maintenance that the Commercial organization relies on for decision-making, while driving end-to-end process optimization across commercial operations – identifying inefficiencies, designing solutions, and leading implementation from concept through adoption.

Essential Responsible Areas

• Delivers end-to-end process improvement initiatives across NCA Commercial Operations – identifying inefficiencies, designing scalable solutions, and executing implementation through to adoption, with a focus on automation and reduced manual effort.
• Enables the build-out and ongoing maintenance of the Pipeline Health Dashboard in Power BI – partnering with IT on the transition and owning the dashboard.
• Implements and owns processes that improve and streamline the sales account management role and customer experience.
• Drives the evolution of the monthly Commercial KPI Dashboard, focusing on reporting design, user experience, and business relevance to enable effective decision-making across the NCA region; partners cross-functionally to drive reporting enhancements, metric alignment, and continuous improvement.
• Synthesizes findings from the weekly Commercial Outlook commentary into clear, actionable insights that support executive decision-making.
• Prepares the aggregation of data from cross-functional stakeholders to support high-level, strategic decision-making – including AOP, Strategy Solves, and financial planning cycles.
• Maintains Commercial Committee process documentation – driving the end-to-end NCA deal process design and maintaining it as a continuously improved framework.
• Supports data analysis for Profit+, identifying opportunities to automate and streamline processes.
• Generates presentations, reports, and dashboards that visually display data in a way that makes insights from complex data understandable and usable for executive audiences.
• Collaborates cross-functionally to identify and deliver routine and ad-hoc tools, templates, and general support frameworks for the Growth and/or Commercial organization.

Minimum Requirements And Qualifications

• Bachelor’s Degree in business administration, communications, marketing, or related field.
• Minimum of 2 years’ experience in business analysis, reporting, process documentation, and process improvement.

Demonstrated Skills

• Developing reporting and dashboards within the Microsoft product suite.
• Process documentation, process mapping, and continuous improvement methodologies with a focus on scalability and driving significant impact.
• The ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Strong communication upstream and downstream.

Preferred Requirements

• Working knowledge of Microsoft suite products (preferred intermediate to expert skillset in Excel and Visio).
• Supply Chain education/exposure.
• Working knowledge of the North American beverage industry.

Compensation & Benefits

• Expected Hiring Salary Range:$75,400 - $105,290 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• This role will be eligible to participate in the annual incentive compensation plan.
• Please visit our \"Total Rewards\" page to learn more about Ball’s comprehensive benefits structure.
• Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for three (3) or more work days per work week (with core collaboration days of Tuesday, Wednesday, and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

• Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• This position will be posted internally for a minimum of 5 days and will remain open until filled or adjusted based on the volume of applicants.