Senior Analyst, Commercial Operations & Analytics

BD; Cockeysville (MD); On-site; USD 105,000 - 168,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and AD&D insurance

Job summary

Waters is a global leader in life sciences, delivering analytical technologies and services. The Senior Analyst, Commercial Operations & Analytics will enable the US commercial team to meet strategic objectives through forecasting, budgeting, dashboards, and KPI tracking.

The role emphasizes cross-functional collaboration across sales and marketing, with proficiency in SAP, Salesforce, and Power BI, and a willingness to travel up to 10%.

Qualifications

• Bachelor's degree required.
• 5+ years in analytical role supporting commercial operations (marketing and sales).
• Excellent analytical capabilities in Excel, Access, or SAS with strong business acumen.
• 10% travel required.

Responsibilities

• Support demand forecasting and revenue projections – AOP, annual budgeting, quarterly projections and monthly sales performance analysis.
• Support development of annual market models and update as necessary throughout the year.
• Produce periodic dashboards tracking leading and lagging indicators for regional and global KDG management.
• Provide SKU-level master data for distributor and sales team requests.
• Ensure data quality and implement cleansing processes for timely, complete data models.
• Automate tools to visualize trends relative to analytics function.
• Support channel management analyses including ROI and program impact.
• Provide actionable insights on customer buying trends across GPOs, NRLs and alternate sites.
• Respond to Ad-hoc reporting needs for marketing and sales.

Skills

Analytical thinking

Sales analytics

Cross-functional collaboration

Education

Bachelor's degree

Tools

SAP

Salesforce

Power BI

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The Senior Analyst, Commercial Operations & Analytics is accountable for providing business insights and analytics to enable the US commercial organization to develop and deliver its strategic objectives. This role is required to execute the day-to-day analytical and insight generation needs of the business.

This includes, but is not limited to; demand forecasting and modelling, analytical outputs to support annual budgeting and quarterly projections, product level knowledge to support sales teams and channel management teams, developing dashboards to track key strategic goals.

As an individual contributor, this role must work effectively to support the needs of multiple functions in the ADX North America region. They will be agile and action orientated, but equally focused on attention to detail and accuracy. The ideal candidate will have experience of working in a downstream commercial team, supporting marketing and sales associates, and working cross-functionally.

Ideal candidates will have a thorough understanding of various data sources, systems, and business processes across all commercial activities such as SAP, Salesforce, and PowerBI.

Responsibilities

• Support demand forecasting and revenue projections – AOP, annual budgeting, quarterly projections and monthly sales performance analysis
• Support development of annual market models and update as necessary throughout the year to support multiple business processes
• Produce periodic dashboards, tracking leading and lagging indicators to support the regional (directly) and global (indirectly) KDG management process
• Provide specific SKU level master data to support distributor and sales team requests
• Accountable for ensuring foundational data and data models are at a high quality for completeness, timeliness and accuracy by developing and implementing proactive data cleansing processes
• Optimize and automate current portfolio of tools to provide accurate/timely data in a usable/automated format to visualize trends relative to analytics function.
• Support the channel management process, inclusive of DIOH analysis and reporting, tracking of incentives and business impact, analysis of channel marketing programs, and analysis of channel projection strategies and ROI
• Provide actionable insights to the business related to customer buying trends across GPOs, NRLs and Alternate Sites, both contracted and non-contracted sales
• Provide Ad-hoc reporting to the marketing and sales functions, and key business partners

Qualifications

• Bachelor's degree required.
• 5+ years of experience in analytical role supporting commercial operations – marketing and sales, ideally in a downstream capacity
• Excellent analytical capabilities in Excel, Access, or SAS with solid business acumen
• 10% Travel required for this position

Preferred Qualifications

• Bachelor's Degree major in technical field or engineering / business / marketing

• Industry experience in laboratory industry, medical devices, or diagnostics

Compensation

The expected Base Pay Range for this role is $104,700.00 - 167,500.00 Annual USD plus incentives. Final compensation will be determined based on experience, skills, and geographic location.

Health and Well-being Benefits

• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Medical coverage
• Health Savings Accounts

• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance

Other Well-being Resources

• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance

Life Balance Programs

• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations

Other Life Balance Programs

• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave

Candidates whose job duties will be physically performed within unincorporated Los Angeles County limits: All qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. BD abides by any and all laws or regulations that impose restrictions or prohibitions for hiring applicants with criminal histories for posted positions.

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs that include medical, dental, and vision coverage, 401(k), paid time off, company holidays, disability coverage, and other company-sponsored benefits. You can learn more on our career site under " Our Commitment to You".

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location, which may also affect the workplace arrangement of the role.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer.

We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

USA MD - Sparks - 7 Loveton Circle

Additional Locations

USA IL - Vernon Hills

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You".

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$104,700.00 - $167,500.00 USD Annual