Senior Analyst, Client Insights — AI-Powered Ecommerce Data

Extend; United States; On-site; USD 124,000 - 145,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Stock options

Generous PTO

401(k) with guidance

Competitive salary

Job summary

Extend is seeking a Senior Analyst for the Client Insights team to turn data into actionable insights that protect and empower merchant partners. You will bridge Sales, Merchant Success, and product analytics, building dashboards and ROI models to inform pricing, expansions, and renewals.

In this role you’ll work with AI-driven post-purchase solutions, partner cross-functionally to translate analytics into merchant-facing insights, and influence the product roadmap while staying current on data

Qualifications

• 4-7 years of experience in a business analytics, BI, or TAM role.
• Understanding of consumer brands, ecommerce metrics, and benchmarks.
• Cross-functional experience to drive business and product improvements.
• SQL proficiency with large datasets and data modeling.
• Experience with Snowflake and Tableau.

Responsibilities

• Serve as analytical bridge between Sales and merchants, translating data into business cases and pricing models.
• Partner with Merchant Success to demonstrate ROI and support renewals.
• Design and deliver dashboards and performance reports for merchants.
• Analyze product data with product and engineering to drive improvements and roadmap.
• Collaborate with RAD team to inform fraud analysis and translate into insights.

Skills

Self-starter mindset

Strong communication

Cross-functional collaboration

Ecommerce/consumer brands knowledge

Analytical thinking

Tools

SQL

Snowflake

Tableau

Job description

Extend is seeking a Senior Analyst for the Client Insights team to turn data into actionable insights that protect and empower merchant partners. You will bridge Sales, Merchant Success, and product analytics, building dashboards and ROI models to inform pricing, expansions, and renewals.

In this role you’ll work with AI-driven post-purchase solutions, partner cross-functionally to translate analytics into merchant-facing insights, and influence the product roadmap while staying current on data