Senior Americas Trainer, Retail

Sonos, Inc.; Boston (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company seeks a Senior Americas Trainer to elevate retail training across North America. This role involves delivering dynamic educational content and managing cross-functional projects, all while fostering a collaborative environment. With a focus on consumer electronics and a passion for storytelling, you'll engage diverse audiences and empower retail staff. The position offers flexibility to work remotely or from any US office, emphasizing impact over location. If you're ready to contribute to a top-tier training experience and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 5-10 years of experience in education or sales in retail environments.
• Proven project management skills and ability to develop learning materials.

Responsibilities

• Deliver engaging educational content through various formats.
• Travel across North America for retail training events.
• Collaborate with Retail Account Managers on training initiatives.

Skills

Public Speaking

Project Management

Communication Skills

Educational Content Development

Consumer Electronics Knowledge

Fluency in English

Adaptability

Education

Experience in Education or Sales

Tools

PowerPoint

Google Slides

Adobe Premiere

Job description

Join to apply for the Senior Americas Trainer, Retail role at Sonos, Inc.

At Sonos, we aim to create the ultimate listening experience for our customers. We believe this starts with listening to each other. As part of the Sonos team, you'll collaborate with diverse individuals to realize our vision and foster an inclusive community where everyone feels empowered to do their best work.

This role can be done from home. Building the world’s leading sound experience begins with how we treat our team. We’ve been distributed from the start, initially between Boston & Santa Barbara, and now with offices worldwide. This role is flexible to be based in any US office or remote, focusing on impact over location.

A Sonos Senior Americas Retail Trainer energizes educational moments across North America for retail partners and manages cross-functional projects. The ideal candidate will have deep consumer electronics knowledge, expertise in home audio and networking solutions, and a passion for storytelling to diverse audiences. Our team embodies respect, collaboration, transparency, and ownership.

What You’ll Do:

1. Deliver engaging educational content to various audiences through in-person, webinars, on-camera training, and trade shows.
2. Travel regularly across the US, Canada, and Mexico for retail training events.
3. Collaborate with Retail Account Managers to develop training initiatives, drive engagement, and achieve sales goals.
4. Manage relationships with third-party agencies for training delivery.
5. Coordinate with Marketing to provide content for on-demand learning platforms.
6. Create sales training materials to empower retail staff in selling Sonos products.
7. Lead educational projects and product launches in retail settings.
8. Communicate effectively with retail staff, professional AV installers, and consumers.
9. Adapt communication styles based on the audience.
10. Work flexibly in a fast-paced environment, remotely and in person.
11. Innovate training methods to make educational experiences engaging.
12. Maintain ongoing communication with partners and analyze feedback for continuous improvement.
13. Stay updated on industry trends and technologies.
14. Refine presentation skills regularly to maintain high standards.
15. Build upon Sonos’ legacy of top-tier training experiences.

What You’ll Need:

Basic Qualifications

• Experience in public speaking and on-camera presentations.
• 5-10 years in education or sales in retail environments.
• Ability to communicate knowledge effectively in retail settings.
• Experience developing learning materials.
• Proven project management skills.
• Fluency in English.
• Willingness to travel across North America, Europe, Asia, Africa, and Australia for training.

Preferred Qualifications

• Experience in audio/video retail, installation, or design.
• Strong writing skills in a conversational style.
• Humility and a growth mindset.
• Passion for consumer electronics and home theater.
• Ability to collaborate across teams.
• Proficiency with PowerPoint, Google Slides, and Adobe Premiere.
• Curiosity and dedication to learning new skills.
• Excellent organizational skills for managing multiple projects.
• Additional language skills (Spanish, French, German).
• Love for music and home theater experiences.

We encourage applicants without 100% of the listed skills to apply if interested.