Senior AI Solutions Engineer - Enterprise CX

FDE Times; Boston (MA); Hybrid; USD 110,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA/FSA plans

Unlimited vacation & parental leave

Free lunches & onsite gym

Job summary

Maven AGI in Boston is seeking a Solutions Engineer to drive adoption of AI-powered customer support solutions. You will translate customer needs into tailored solutions, demonstrate ROI, and guide prospects through technical evaluations.

You will own POC engagements, design implementations, and partner with sales to shape winning proposals. The role blends technical curiosity with sales acumen in a fast-moving startup environment.

Qualifications

• Demonstrated experience in sales engineering or pre-sales, supporting successful outcomes.
• Ability to present technical content to senior audiences and become a product expert in the room.
• Comfort working in a fast-changing startup environment with limited playbooks.

Responsibilities

• Lead compelling technical demos and POC exercises that show AI-powered customer support in action.
• Partner with sales to translate customer requirements into tailored solutions that deliver measurable ROI.
• Engage with executives to understand business goals and technical requirements, acting as a trusted advisor through the sales cycle.
• Own POC engagements as the primary technical resource, ensuring outcomes that build confidence and close deals.
• Build clear implementation plans and coordinate handoffs to engineering and post-sales teams.
• Develop and modify demo applications to showcase product capabilities for specific use cases.

Skills

Obsessively Curious

Confident Communicator

Customer-Centric

Sales-Focused Mindset

Ambiguity Tolerance

Tools

NodeJS/NextJS/TypeScript

Claude Code

Cursor

GitHub Copilot

REST APIs

Job description

Maven AGI in Boston is seeking a Solutions Engineer to drive adoption of AI-powered customer support solutions. You will translate customer needs into tailored solutions, demonstrate ROI, and guide prospects through technical evaluations.

You will own POC engagements, design implementations, and partner with sales to shape winning proposals. The role blends technical curiosity with sales acumen in a fast-moving startup environment.