Senior AI Solutions Engineer

Oyster; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

40 days off per year

Mental health support

Wellbeing allowance

WFH stipend

Flexible parental leave

Job summary

Oyster is hiring a Senior AI Solutions Engineer to drive AI-native transformations across People, Legal, Finance, and Operations. You will lead complex, multi-function initiatives from discovery through adoption and measurable business impact.

Based remotely in the EMEA or AMER regions, you’ll partner with functional leaders, design reliable AI agents and workflows using LLMs, APIs, and enterprise data, and mentor others to raise standards across the team.

Qualifications

• 3+ years of hands-on AI and automation experience across business operations.
• A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
• Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
• Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
• Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
• Strong experience in at least one complex business function such as People, Legal, Finance, Operations, or a related area.
• Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
• Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
• Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
• A track record of mentoring others, sharing expertise, and raising standards across a team.

Responsibilities

• Make business functions AI native.
• Reimagine how teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
• Shape the AI roadmap. Partner with functional leaders to identify, prioritize, and frame high impact transformation opportunities.
• Lead solutions from start to finish. Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
• Build best in class AI agents and solutions. Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
• Apply sound judgement. Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
• Drive AI adoption and self sufficiency. Partner with functional leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
• Own solutions beyond launch. Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
• Connect the organization and raise capability. Build trust with functional leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.

Skills

AI & automation

Workflow redesign

Cross-functional leadership

APIs & integrations

Stakeholder influence

Mentoring others

Tools

n8n

Zapier

Make

LLMs

Job description

The best jobs have always clustered in a handful of the world’s wealthiest cities. But talent is everywhere. Oyster set out to close that gap – building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.

We’re proof that a high-performing culture doesn’t need an office. Distributed across 60+ countries since 2020, we’ve built something the industry keeps noticing:

Ranked #10 of 250 on TIME and Statista’s 2026 list of America’s Top WorkTech Companies
Named one of America’s Greatest Startup Workplaces 2026 by Newsweek
A G2 Spring 2026 Leader across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
The only B Corp-certified global employment platform ~ independently verified since 2023

Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren’t separate conversations. They’re the same one.

And we’re just getting started. If you want to do the best work of your career alongside people who care as much as you do.

Location: Fully remote. To create the best experience for you and to meet our business needs, this role requires you to be based within the EMEA or AMER regions.

You’ll join Oyster as a Senior AI Solutions Engineer, reporting to the AI Director and partnering closely with functional leadership across Oyster.

Your mandate goes beyond automating individual tasks. You’ll help make Oyster’s business functions AI native, initially across areas such as People & Legal, Finance, and Operations. This means rethinking how people work with AI, where agents can take on operational work, and where human judgement creates the most value to build a more effective AI enabled organization.

You’ll be part of a connected group of Senior AI Solutions Engineers transforming different departments across Oyster. Together, you’ll establish shared standards, reuse successful approaches, and ensure Oyster’s AI transformation is coordinated rather than siloed.

This is a senior, hands on role. You’ll independently identify high value opportunities, decide where AI should and should not be used, and lead complex solutions from discovery through adoption and measurable business impact.

Successful candidates will be aligned to the business function where their experience, strengths, and interests can create the greatest impact, with the flexibility to support different functions as Oyster’s transformation priorities evolve.

Core Responsibilities

• Make business functions AI native
  Reimagine how teams work with AI. Move teams from manually operating tools and workflows toward humans orchestrating AI powered ways of working, with human judgement where it matters.
• Shape the AI roadmap
  Partner with functional leaders to identify, prioritize, and frame high impact transformation opportunities.
• Lead solutions from start to finish
  Own complex initiatives from an ambiguous problem through design, build, deployment, adoption, and improvement.
• Build best in class AI agents and solutions
  Design, build, test, and continuously improve reliable AI agents, agentic workflows, automations, and integrations using LLMs, orchestration platforms, APIs, tools, and enterprise data sources.
• Apply sound judgement
  Balance value, feasibility, risk, data quality, maintainability, and human oversight. Recognize when AI is not the right solution.
• Drive AI adoption and self sufficiency
  Partner with functional leaders, managers, and champions to embed AI into everyday work. Help teams move beyond consuming AI outputs toward confidently creating reusable prompts, workflows, and AI powered ways of working.
• Own solutions beyond launch
  Measure adoption, quality, reliability, and business impact after release. Continuously improve solutions based on real usage and outcomes rather than treating launch as completion.
• Connect the organization and raise capability
  Build trust with functional leadership, share reusable patterns with AI Solutions Engineers supporting other departments, mentor colleagues, and help teams develop the skills and confidence to operate effectively in an AI enabled environment.

Minimum Requirements

• 3+ years of hands on AI and automation experience, supported by broader experience delivering complex solutions in business operations, functional transformation, Solutions Engineering, systems integration, or a related field.
• A track record of redesigning workflows or operating models, rather than only automating isolated tasks.
• Experience independently leading complex, cross functional initiatives from an ambiguous problem to measurable business impact.
• Strong automation capability using tools such as n8n, Zapier, Make, or comparable orchestration technologies.
• Strong hands on experience designing, building, deploying, and improving production AI agents and agentic workflows using LLMs, APIs, tools, and enterprise data.
• Strong experience in at least one complex business function such as People, Legal, Finance, Operations, or a related area.
• Experience integrating business systems through APIs, webhooks, and authentication mechanisms.
• Strong judgement about where AI can create value, where processes need deeper redesign, and where automation should not be used.
• Ability to influence functional leaders, challenge assumptions constructively, and align technical and nontechnical stakeholders.
• A track record of mentoring others, sharing expertise, and raising standards across a team.

Bonus Experience

• Experience with enterprise systems and platforms used across functions such as People, Legal, Finance, or Operations.
• JavaScript, Python, or SQL experience.
• Familiarity with RAG, MCP, AI evaluation, observability, governance, or security controls.

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.

Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ so other global teams can learn from us.

How YOU work

• Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you’re authorized to work where you live, you can work from anywhere.
• Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
• Mental health support: Access Plumm, our mental well-being service.
• Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
• Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
• WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.

The best jobs should be available to everyone

We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email [e-mail] with the subject line: Interview Accommodations.

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