Senior AI Solutions Architect (RapidScale) (Remote)

Charter Communications; Raleigh (NC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Vacation with pay

Multiple paid holidays

Wellness hours

Job summary

RapidScale is seeking a Senior Solutions Architect to lead discovery, architect hybrid and multi-cloud solutions, and coordinate with sales and cloud specialists. You will design secure, compliant architectures and present technical options to clients, guiding them from discovery through deployment.

The role emphasizes collaboration with cross-functional teams, staying ahead on cloud and AI advancements, and translating technology into business outcomes for diverse customers.

Qualifications

• Public cloud certification required or equivalent hands-on cloud architecture experience.
• Experience translating customer needs into cloud and infrastructure solutions.
• Proven ability to work with a sales team and drive outcomes.
• Excellent written and verbal communication skills for diverse stakeholders.

Responsibilities

• Lead discovery engagements to uncover business goals and drivers.
• Design hybrid and multi-cloud architectures aligned to security and compliance.
• Coordinate with sales, product, and cloud specialists during engagement.
• Present solutions and manage scope definitions in RFP processes.
• Design security architectures including MDR, IAM, SIEM/SOAR, and more.
• Educate clients and teams on current and future-state capabilities.

Skills

Strong presentation

Verbal communication

Written communication

Experience in sales context

Education

BA/BS Degree with 6+ years experience

MS Degree with 4+ years experience

PhD with 1 year experience

10 years experience without a degree

Tools

AWS

Azure

Google Cloud

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

As a Senior Solutions Architect at RapidScale, you will serve as a strategic advisor, connecting complex multi-cloud technologies with the evolving business needs of our clients. Working closely with the sales organization, you will lead discovery engagements, develop business-aligned solution strategies, and design hybrid and multi-cloud architectures - consistently prioritizing measurable outcomes over individual technologies. In this role, you will maintain deep expertise across RapidScale's hosted solutions while providing high-level guidance on our public cloud services. You will also be responsible for effectively coordinating with our public cloud specialists, ensuring seamless engagement for advanced discovery and solution design when client requirements call for public cloud-focused architectures. RapidScale does today and roadmap item to show clients current and future business outcomes.

Key Responsibilities

Client Discovery & Consulting

• Lead technical discovery engagements with customers to uncover business goals, pain points, and drivers.
• Translate requirements into tailored, outcome-focused cloud and infrastructure solutions.
• Run workshops, whiteboarding sessions, and stakeholder interviews.
• Balance breadth and depth, knowing when to go deep on architecture vs. when to focus on business outcomes based on the different customer personas you encounter in each customer engagement.

Solution Architecture & Design

• Architect hybrid and multi-cloud environments, aligning with performance, availability, security, and compliance needs.
• Represent our hosted cloud and other core offerings at a deep technical level, fully scoping, architecting, and presenting solutions comprised of these services.
• Represent our public cloud offerings at a high level, identifying customer needs that dictate a public cloud solution, and pulling in public cloud specialists as needed for deeper scoping, solutioning, and presentation of these solutions.
• Collaborate to architect multi-cloud and hybrid cloud solutions across both hosted and public cloud service sets, ensuring the best alignment with customer outcomes.

Collaboration & Leadership

• Act as the technical lead throughout the sales cycle, from discovery to hand-off.
• Collaborate with sales, product, and specialist teams to align solutions with account strategy.
• Participate in RFPs, solution reviews, and scope definitions.

Security and Compliance

• Design security architectures including MDR, SOCaaS, IAM, SIEM/SOAR, and vulnerability management.
• Ensure solutions align with compliance standards (HIPAA, PCI, GDPR, ISO, NIST).

Networking & Connectivity

• Design secure, high-performance networks integrating SD-WAN, VPN, DNS, TCP/IP, and firewalls across on-prem and cloud environments.

Technology Evangelism

• Stay current on emerging tech (cloud, AI/ML, automation, cybersecurity) and translate innovation into business strategy.
• Educate clients and internal teams on current and future-state capabilities.
• Translate innovative technology solutions RapidScale does today and roadmap item to show clients current and future business outcomes

Minimum Qualifications

• A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree
• Professional Level Public Cloud Certification (AWS, Azure, Google)
• Demonstrated experience working in the context of a sales team
• Strong presentation, written and verbal communication skills

Preferred Qualifications

• Excellent communication and presentation skills with the ability to articulate complex technical concepts to nontechnical stakeholders.
• Hosted Cloud / Traditional IT: Deep knowledge of private cloud and data center architectures (VMware, Citrix, storage, networking)
• Public cloud: High-level knowledge of AWS/Azure/GCP, how they differ from traditional IT approaches, why businesses use them.
• Security and compliance: Experience with managed security services and designing secure, compliant architectures.
• Networking: Strong understanding of hybrid connectivity, SD-WAN, VPN, DNS, and firewalls. Storage, Backup and DR: Design experience with SAN and NAS, backup and data protection approaches, technologies and approaches for replication and disaster recovery.
• DevOps & Automation: Familiarity with CI/CD pipelines, IaC, and modern deployment practices is a plus.
• Compensation: Compensation includes a base salary in the range of $0.00 - $0.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of .
• Benefits:The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets