Senior AI Product Manager (Context Engineering)

WEX Inc.; United States; Presencial; USD 125.000 - 154.000; Jornada completa

Descripción de la vacante

WEX Inc. is seeking a Senior AI Product Manager focused on Context Engineering to own the enterprise context layer for our AI agents. You will bridge unstructured knowledge with governed semantic data and agent workflows across engineering, data, and business teams.

You will shape the semantic layer, define measures, and establish standards for retrieval, grounding, and context packs while ensuring security, auditability, and ROI tracking across global operations.

Formación

• Bachelor's degree in CS/Engineering/Business or related field.
• Senior-level PM with experience owning data platforms, enterprise search, semantic layers, API products.
• Deep understanding of applied generative AI and agentic systems.
• Data modeling with relational models and SQL.
• Hands-on with SQL, JSON, YAML, and API calls.
• Experience designing evaluation harnesses and golden benchmark datasets.
• Security, governance, data privacy basics.
• Excellent English communication and stakeholder influence.

Responsabilidades

• Strategy & Portfolio: prioritize high-value context initiatives and sequence workflows based on impact, demand, and risk.
• Governed Semantic Layer & NL-to-SQL: define semantic object roadmap, measures, join graphs, and RLS.
• Retrieval & Grounding: establish federated ingestion, chunking, caching, metadata, and citations.
• Workflow Context Packs: design production-ready context packs for operational workflows and SOPs.
• Quality & Benchmarks: build evaluation harnesses, golden datasets, and quality gates.
• Governance & Value Realization: embed auditability, data lineage, access control, and ROI tracking.

Conocimientos

Product management

Data platforms

Enterprise search

NL-to-SQL

AI evaluation

Educación

Bachelor's degree in CS/Engineering/Business

Herramientas

JSON

YAML

APIs

Descripción del empleo

About the Team/Role

At WEX, context engineering is the discipline of turning collective company knowledge, operational reality, and business logic into trusted, timely, and permission-aware context for AI agents. As a Senior AI Product Manager (Context Engineering), you will own the enterprise context layer that powers WEX's global fleet of AI agents. In this hands‑on builder role within our Data, AI, Risk & Product organization, you will bridge unstructured knowledge, governed semantic data, and agent execution workflows, partnering directly with global engineering, data, and business teams to ensure every AI action is grounded, authorized, and accurate.

How you’ll make an impact

• Strategy & Portfolio: Partner with global product, engineering, and business leaders to prioritize high-value context initiatives, sequencing workflows based on business impact, agent demand, source readiness, and risk.
• Governed Semantic Layer & NL-to-SQL: Own the semantic object roadmap for core enterprise entities (e.g., accounts, claims, plans), defining certified measures, join graphs, and Row‑Level Security (RLS) to replace raw schema reasoning and eliminate hallucinations.
• Retrieval & Grounding: Establish enterprise standards for federated ingestion, chunking, caching, metadata, and citation enforcement, consolidating legacy knowledge APIs into unified, multi‑tenant interfaces.
• Workflow Context Packs: Design and deliver production‑ready context packs for critical operational workflows and SOPs, partnering directly with agent teams to inspect retrieval traces, debug failures, and optimize context consumption.
• Quality & Benchmarks: Build and run rigorous evaluation harnesses, golden datasets, error taxonomies, and go/no‑go quality gates to benchmark retrieval relevance, query precision, and agent containment.
• Governance & Value Realization: Embed auditability, data lineage, least‑privilege access, and responsible AI guardrails into the context layer by design, tracking ROI through API cost reduction, task resolution lift, and operational risk mitigation.

Experience you’ll bring

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
• Experience: Senior‑level Product Management experience owning data platforms, enterprise search/retrieval systems, semantic layers, API products, or internal developer platforms consumed by engineering teams.
• Technical Skills: Deep understanding of applied generative AI and agentic systems, including advanced RAG, embeddings, chunking, metadata management, grounding, and context window assembly.
• Data Modeling & SQL: Strong experience working with structured enterprise data, relational models, certified metrics, and the failure modes of natural‑language querying over raw database schemas.
• Hands‑on Technical Depth: Demonstrated comfort working directly with technical artifacts—inspecting retrieval traces, reading SQL query plans, reviewing JSON/YAML configurations, and executing API calls.
• AI Evaluation & Benchmarking: Proven track record of designing and running evaluation harnesses, golden benchmark datasets, error taxonomies, and quantitative quality gates.
• Security & Governance: Solid working knowledge of enterprise controls, including authentication/identity, tenant isolation, Row‑Level Security (RLS), audit logging, and data privacy.
• Communication & Influence: Exceptional written and verbal communication skills in English, with a demonstrated ability to align and influence global engineering, security, compliance, and executive stakeholders without direct authority.

What will give you an edge

• Experience with Knowledge Graphs, ontologies, taxonomies, and enterprise entity resolution (MDM).
• Hands‑on familiarity with headless BI, metric stores (e.g., dbt Semantic Layer, Cube), or governed NL‑to‑SQL products.
• Domain background in payments, fintech, benefits, healthcare‑adjacent platforms, or other highly regulated environments.
• Experience with vector databases, automated RAG evaluation frameworks (e.g., Ragas, TruLens), or agent tool protocols (e.g., Model Context Protocol - MCP).
• Proven track record of consolidating or replacing legacy enterprise knowledge management or search systems in active production.

Salary and Benefits

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non‑sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan.

Pay Range: $125,300.00 - $154,100.00

WEX's comprehensive and market competitive benefits are designed to support your personal and professional well‑being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more.

For more information, check out the "About Us" section.

Company information

WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well‑being. If you’re looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please click here.

Equal Opportunity Statement

WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.

WEX promotes a drug‑free workplace.

Reasonable Accommodation

Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.