Senior AI-Powered ServiceNow Architect

Jade Global, Inc; San Jose (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

Jade Global, Inc in San Jose seeks a seasoned ServiceNow Solution Architect with 8+ years of enterprise experience to design end-to-end ServiceNow platforms and AI-powered learning workflows. You will define blueprints, integrate data and APIs, lead architecture reviews, and collaborate with product, platform engineers, and business stakeholders to drive scalable, secure solutions.

This role requires strong communication, leadership, and a track record delivering complex SaaS architectures in

Qualifications

• 8+ years delivering enterprise ServiceNow architecture.
• Experience with AI-powered learning/workflows.
• Strong collaboration across product, engineering, and business.

Responsibilities

• Architect end-to-end ServiceNow solutions aligned with business goals.
• Define blueprints integrating data, AI/ML, and third-party systems.
• Lead architecture reviews and ensure scalability and security.
• Collaborate with CCX teams to reuse patterns.

Skills

ServiceNow architecture

Integration patterns

APIs & microservices

Event-driven design

Data platforms & analytics

Stakeholder communication

Cloud platforms

Job description

Jade Global, Inc in San Jose seeks a seasoned ServiceNow Solution Architect with 8+ years of enterprise experience to design end-to-end ServiceNow platforms and AI-powered learning workflows. You will define blueprints, integrate data and APIs, lead architecture reviews, and collaborate with product, platform engineers, and business stakeholders to drive scalable, secure solutions.

This role requires strong communication, leadership, and a track record delivering complex SaaS architectures in