Senior AI/ML Program Manager - Digital Portfolio

Mayo Foundation for Medical Education and Research; Rochester (MN); Hybrid; USD 148,000 - 215,000; Full time

Benefits offered by this job

Medical plan options

Dental coverage

Vision plan

Pre-Tax Savings: HSA/FSAs

Competitive retirement package

Job summary

Mayo Clinic is seeking a Senior Program Manager- Digital Technology to lead complex digital, data and AI initiatives within the AI Implementation and Adoption department. You will define program direction, manage interdependencies, communicate requirements, track progress, and resolve issues for high‑impact programs that advance Mayo Clinic's digital roadmap.

In this role you will guide an Agile product team, plan quarterly roadmaps, and ensure alignment with strategic objectives.

Qualifications

• Bachelor’s Degree required. Master’s degree preferred.
• Experience managing programs involving multiple technical programs across complex environments (13+ years).
• Active PM certification preferred (PgMP) or equivalent).

Responsibilities

• Guide Agile product teams in scope, deliverables, resources, work plan and timing for complex initiatives.
• Coordinate work of multiple products/teams via quarterly planning and roadmaps.
• Ensure alignment to product strategy and organizational goals; manage risks and interdependencies.

Skills

Agile program mgmt

Stakeholder comms

Leadership

Risk management

Cross-functional

Education

Bachelor’s degree

Master’s degree preferred

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Mayo Clinic’s Senior Program Manager- Digital Technology will work in the Department of AI Implementation and Adoption with the purpose of extending our expertise through digital, data and AI enablement to consumers, patients, and providers to improve their health journey. The senior program manager will provide expertise for complex programs to ensure they can execute Mayo Clinic’s digital roadmap. The Senior Program Manager will lead the team in establishing program direction, identifying interdependencies, communicating program requirements, tracking progress, making decisions, and resolving conflicts and issues for complex program assignments.

Responsibilities:

• Responsible for guiding the Agile product team in planning and developing scope, deliverables, required resources, work plan and timing for complex initiatives.
• Coordinates work of multiple products/teams through integrated quarterly planning and backlog/roadmap development.
• Understands product strategy, and objectives and ensures organizational alignment to organizational strategy.
• Achieves visibility and transparency across product teams.
• Manages program/initiative risks and interdependencies, including mitigation strategies and contingency plans.
• Accountable for delivering against established business goals/objectives.
• Leverages data and metrics to communicate status reporting, and monitor ongoing program progress and performance.
• Ensures operational feasibility and readiness for products.
• Uses innovative thinking and advanced facilitation skills to build relationships across the organization. Characterized by the ability to work with people from diverse backgrounds
• Overall program responsibility for a set of interrelated projects of very large size and/or high complexity, under the direction of senior level leadership.
• Leads a high-performing cross-functional team that collaborates effectively and efficiently with business partners, customers, and other stakeholders.
• Communicates complex technical information in unambiguous terms to management and end users.
• Mentors members of the team.
• Supports strategic program planning, including roadmap development and execution of multi-year initiatives that may involve multiple interrelationships and complexities, requiring the development and execution of complex program plans.
• Serves as an internal subject matter expert regarding Agile program management practices, methods, and standards.
• Actively seeks to understand new and emerging technologies, their capabilities and potential applicability to Mayo Clinic needs.
• Fosters an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity of thought, an engaging work environment, and an overall continuous improvement mindset.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

• Bachelor’s Degree required. Master’s degree preferred.
• Experience managing projects and programs involving multiple technical programs involving multiple technological environments which range in complexity and demonstrates increased depth of responsibilities (13+ years)
• Experience in program management and working knowledge of agile methodologies.
• Must demonstrate mastery in the application of PMI Process Groups and Knowledge Areas. Possession of an active Program Management Professional (PgMP) certification, or a comparable current certification from a nationally recognized program management governance body with a specialized emphasis in program management is preferred, but not required.
• Exceptional communication, negotiation, consensus-building, and listening skills.
• Demonstrated competencies in strategic and systems thinking, decision making, leading people, change management, influence without authority, and be able to successfully handle and navigate ambiguous situations.
• Possess a consumer-centric mindset, humanistic and agile approach aimed at delivery of valuable outcomes.
• Ability to collaborate effectively and build strong relationships with business and technical stakeholders with different needs and requirements.
• Experience navigating transformation in highly regulated industries is a plus.
• Ability to lead through influence and direct multiple complex products in an ambiguous environment.

Exemption Status

Exempt

Compensation Detail

$148,137.60 - $214,760.00/ year. Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F 8am-5pm This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Weekend Schedule

NA

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.