Senior AI-Driven Backend Platform Lead

UKG; Dover (DE); On-site; USD 134,000 - 191,000; Full time

Job summary

UKG is seeking a Lead Software Development Engineer to shape the next generation of AI-native, cloud-scale enterprise platforms. You will lead design, implementation, and deployment of scalable backends, API platforms, and integrations with Salesforce, while mentoring senior engineers.

You will collaborate with product, AI/ML, and business teams to translate complex objectives into secure, high-performance solutions that scale globally and deliver tangible customer impact.

Qualifications

• 7+ years of professional software engineering with ownership of distributed, highly available systems.
• Deep expertise in backend design, REST/gRPC APIs, and enterprise architecture patterns.
• Hands-on AI integration: productionizing AI/ML apps, LLMs, or agentic frameworks.
• Experience designing systems interfacing with Salesforce and CRM ecosystems.
• Strong problem-solving and communication for cross-functional and executive audiences.

Responsibilities

• Design scalable backends and API platforms capable of handling high-volume transactions.
• Drive AI-native evolution with LLM-based services and agentic AI frameworks.
• Ensure secure, real-time data flows with Salesforce integration patterns.
• Establish observability, monitoring, and resilience for high-availability systems.
• Collaborate across backend and AI/ML teams to translate business objectives into platform solutions.

Skills

Software engineering

System architecture

APIs (REST/gRPC)

AI integration

Salesforce integration

Communication

Tools

REST APIs

Event-driven design

LLM APIs

Agentic AI

Job description

UKG is seeking a Lead Software Development Engineer to shape the next generation of AI-native, cloud-scale enterprise platforms. You will lead design, implementation, and deployment of scalable backends, API platforms, and integrations with Salesforce, while mentoring senior engineers.

You will collaborate with product, AI/ML, and business teams to translate complex objectives into secure, high-performance solutions that scale globally and deliver tangible customer impact.