Senior AI Deployment Architect

Workday; Chicago (IL); On-site; USD 170,000 - 250,000; Full time

Job summary

Workday in Chicago is seeking an AI Deployment Architect to design end-to-end AI transformations for complex customers. You will connect Sana Enterprise AI, Native AI Agents, and Agent Builder Platform to generate ROI for HR, Finance, and IT leaders, acting as a trusted advisor through preparation, activation, and adoption.

You will lead functional workstreams and partner with Product, Engineering, and Engagement Management to ground AI deployments in sound design, data readiness, and measurable

Qualifications

• Ability to travel up to 50%.
• 1+ years designing AI-enabled analytics solutions in an enterprise context.
• 5+ years enterprise software consulting with multi-country, multi-business-unit projects.
• 8+ years enterprise software consulting with multi-country, multi-business-unit projects.
• 2+ years designing AI-enabled analytics solutions in an enterprise context.

Responsibilities

• Design comprehensive AI-enabled solutions for senior HR, Finance, and IT leaders, translating capabilities into business value and adoption plans.
• Lead functional workstreams: requirements discovery, process design, data readiness, and user experience considerations.
• Collaborate with Product and Engineering to feed field insights and influence AI agents and platform features.
• Ensure AI use cases are supported by data models, security considerations, and integration patterns with third-party systems.

Skills

AI-enabled solutions

Enterprise software consulting

Multi-country projects

Functional leadership

Communication

Job description

• The AI Deployment Architect team sits within Workday's Professional Services organization and focuses on helping customers realize tangible business value from Workday AI across HCM and Financials
• Our functional consultants work directly with HR, Finance, and IT stakeholders to design AI-enabled business processes, define use cases, and guide change management and adoption
• We partner closely with Product, Engineering, and Engagement Management to ensure that every AI deployment is grounded in strong functional design, robust data foundations, and a clear story for end users
• Our work is highly visible: we help some of Workday's most complex global customers move from AI concepts to day-to-day workflows that feel intuitive, responsible, and impactful
• As a AI Deployment Architect, you will be the primary functional architect responsible for designing end-to-end AI transformations for our most complex customers
• You’ll connect the capabilities of Workday's Sana Enterprise AI platform, Workday's Native AI Agents, and Workday's Agent Builder Platform to generate ROI and business outcomes for HR, Finance and IT leaders
• You will act as a trusted advisor to executive sponsors, design AI-enabled process and operating models, and lead functional workstreams through preparation, activation, and adoption
• In this role, you help customers move well beyond AI "hype" by ensuring every solution is usable, ethical, scalable, and tied to measurable value
• Solution Design / Strategic Advisory:
• Design comprehensive AI-enabled solutions, serving as a trusted advisor to senior HR, Finance, and IT leaders, translating AI capabilities into clear business value, outcome-driven roadmaps, and adoption plans for their organizations
• Functional Leadership:
• Lead functional workstreams for AI initiatives, including requirements discovery, process design, configuration guidance, data readiness, and user experience considerations
• Innovation & Feedback:
• Partner with Product and Engineering to share field insights from customer deployments, influencing the evolution of Workday's AI agents, platform features, and Sana Enterprise platform
• Ecosystem Alignment:
• Collaborate with technical and integration teams to ensure that AI use cases are supported by appropriate data models, security considerations, and integration patterns with third-party systems

• Ability to travel up to 50%
• 1+ years of experience designing, delivering AI-enabled, analytics-driven solutions in an enterprise context (e.g., AI agents, intelligent automation, advanced analytics, ML-powered features)
• 5+ years of experience in enterprise software consulting, functional implementation, including significant experience leading complex, multi-country, multi-business-unit projects
• 8+ years of experience in enterprise software consulting, functional implementation, including significant experience leading complex, multi-country, multi-business-unit projects
• 2+ years of experience designing, delivering AI-enabled, analytics-driven solutions in an enterprise context (e.g., AI agents, intelligent automation, advanced analytics, ML-powered features)
• Background in professional services or consulting, with experience managing high-stakes client delivery and collaborating in multi-disciplinary project teams (e.g., engagement management, technical, change management)
• Strong business acumen, with the ability to define AI-enabled use cases, and connect AI capabilities to concrete business outcomes for customers
• Demonstrated decision-making and process improvement skills, using data and feedback from deployments to refine methodologies, templates, and best practices over time
• Excellent communication skills, with the ability to explain complex AI concepts in accessible terms for non-technical stakeholders while maintaining credibility with technical and product partners
• Commitment to Workday's Ethical AI standards, ensuring all solutions are designed to be transparent, fair, and secure for all users
• Experience in solutions design, including leading discovery and design workshops to translate business requirements into AI-enabled workflows, agent behaviors, and governance models
• Comfort working in evolving spaces, with a growth mindset and a desire to continuously develop your expertise in AI, agentic workflows, and Workday's Ethical AI principles