Senior AI Content Governance Lead

Critical Mass; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Job summary

Omnicom seeks a senior content governance expert in Chicago to lead AI-related governance in a highly regulated government contracting environment. You will architect content frameworks, guardrails, and QA protocols to enable safe AI use while maintaining strict compliance across projects.

Applicants should have 7+ years in content strategy with 3+ years in GenAI, and be comfortable translating complex rules into actionable guidelines.

Qualifications

• 7+ years in content management strategy, content operations, technical content architecture, or content analysis.
• 3+ years with AI/GenAI experience in regulated industries (government, financial services, healthcare).
• Proven experience with content governance, quality assurance, and compliance.
• Proficiency in Microsoft Excel, CMS platforms, and understanding of taxonomy & metadata.
• Technical content strategy background (NOT copywriting or editorial calendar experience).
• Meticulous attention to detail, intellectual curiosity, and proactive insights.
• Ability to translate complex regulatory/business requirements into guidelines.

Responsibilities

• Serve as SME across all content and AI-related project work streams.
• Establish and maintain content governance frameworks, taxonomies, metadata, and business rules.
• Define guardrails, safety protocols, and compliance for AI/LLM use in regulated government environments.
• Inventory, audit, and assess content and assets; implement automated discovery processes.
• Develop content standards, quality controls, and compliance policies.
• Flag content bypassing review processes and coordinate corrections.
• Collaborate cross-functionally with UX, Creative, SEO, and Content teams.
• Monitor AI performance and content quality metrics; take corrective actions.
• Translate regulatory and business requirements into clear guidelines and docs.
• Work with Director of Content on tactical oversight and strategic initiatives.

Skills

Content management strategy

AI/GenAI experience

Content governance

Excel

CMS platforms

Taxonomy & metadata

Technical content strategy

Tools

Airtable

Figma

CMS auditing

Job description

Omnicom seeks a senior content governance expert in Chicago to lead AI-related governance in a highly regulated government contracting environment. You will architect content frameworks, guardrails, and QA protocols to enable safe AI use while maintaining strict compliance across projects.

Applicants should have 7+ years in content strategy with 3+ years in GenAI, and be comfortable translating complex rules into actionable guidelines.