Senior AI & Automation Systems Analyst (Hybrid)

Institute on Aging

San Francisco (CA)

Hybrid

USD 107,000 - 135,000

Full time

14 days+

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Job summary

Institute on Aging (IOA) in San Francisco seeks a Senior Technical Systems Analyst to optimize business processes via automation and AI, collaborating with IT, product management, and stakeholders. Hybrid role with part onsite and remote work as needed.

You will design and implement systems that enhance operational efficiency, reduce manual tasks, and support the organization’s digital transformation goals, improving service delivery to employees and clients.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
7+ years of experience in systems analysis, with at least 3 years focusing on AI, automation, or digital transformation initiatives.
Proven experience working on automation, process optimization, and business transformation projects.
Strong background in analyzing and improving business processes, preferably within the healthcare industry.

Responsibilities

Conduct in-depth analysis of current business processes across various departments, focusing on identifying areas for automation and AI integration.
Work with business and technical teams to document business requirements, map processes, and develop detailed system specifications.
Develop and maintain workflows, system diagrams, and documentation for business process automation and AI initiatives.
Partner with stakeholders to define pain points and bottlenecks, recommending technical solutions that align with business goals.