Senior AI Agentic Architect

Coupa Software Inc.; Chicago (IL); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Global Wellness Days

BirthdayTime-Off

VolunteerTimeOff (VTO)

Employee Assistance Program (EAP)

Business Travel Protection

Referral Bonus Program

Job summary

Coupa Software Inc. is seeking an AI Engineering lead to own AI agent development, platform integration, and enterprise orchestration across ERP, CLM, and CRM systems. You will shape the field-to-product bridge, ensuring alignment with architectural visions and delivering reusable agent blueprints.

You will also design testing, performance monitoring, and escalation paths for autonomous AI workflows while guiding customers and internal teams through complex implementations.

Qualifications

• Proven experience in technical integration roles including Middleware, API Engineering, or Systems Architecture with strong knowledge of REST, GraphQL, and JSON.
• Strong programming proficiency in Python and/or JavaScript (Node.js).
• Experience building integrations and orchestration layers between non-deterministic AI systems and deterministic enterprise platforms.
• Understanding of Source-to-Pay (S2P) business requirements with the ability to map agentic workflows across procurement, invoicing, and payables processes.
• Hands-on experience with agentic frameworks and open-standard orchestration architectures including MCP, LangChain, AutoGen, or similar technologies.

Responsibilities

• Own the build, configuration, and rapid prototyping of AI agents within Coupa Agent Studio, extending platform capabilities beyond standard out-of-the-box functionality.
• Specialize in prompt engineering, model tuning, and AI guardrails to ensure accuracy, reliability, and reduction of hallucinations within production AI workflows.
• Leverage multiple AI platforms, frameworks, and orchestration tools including Claude, OpenAI, MCP, and LangChain to design best-of-breed agentic workflows.
• Design and deploy extensibility frameworks including Embedded UI Assistant integrations and Model Context Protocol (MCP) capabilities for secure enterprise orchestration.
• Develop agent-to-agent communication logic and workflow orchestration across complex multi-step business processes.

Skills

REST

GraphQL

JSON

Python

JavaScript/Node.js

S2P knowledge

MCP

LangChain

AutoGen

Tools

LangChain

MCP

AutoGen

Job description

Coupa Software Inc. is seeking an AI Engineering lead to own AI agent development, platform integration, and enterprise orchestration across ERP, CLM, and CRM systems. You will shape the field-to-product bridge, ensuring alignment with architectural visions and delivering reusable agent blueprints.

You will also design testing, performance monitoring, and escalation paths for autonomous AI workflows while guiding customers and internal teams through complex implementations.