Senior Agent

NATO; Belgique (MO); On-site; USD 51,287 - 74,082; Full time

Job summary

NATO seeks a security professional to protect the HQ in Brussels and possibly other locations. You will manage the Site Security Centre or a mobile team, supervise staff, and ensure compliance with procedures and training requirements.

Role requires four+ years in security, ability to pass weapons tests, and willingness to work shifts including nights, weekends, and holidays; travel may be required.

Qualifications

• At least four years’ experience as a member of a security or police force (military or civilian).
• Experience with non‑lethal weapons and firearms and ability to pass shooting tests.
• Good physical condition for interventions and ability to pass tests.
• Capability to undertake training such as EOR, tactical armed intervention, traffic control, and emergency communications.
• Good interpersonal and leadership skills.
• Minimum NATO languages: Advanced in one and Beginner in the other.
• Ability to work shift systems including nights, weekends, holidays, and possible overtime.

Responsibilities

• Manage the Site Security Centre (SSC) or lead a mobile intervention team and/or manage access control and screening of deliveries and vehicles entering the NATO HQ.
• Assist the Inspector in organising and supervising a team of security agents; carry out emergency counter‑measures.
• Assist in managing team performance, induction and staff morale; integrate new members.
• Ensure operating instructions are communicated and followed by security agents.
• Draft concise security reports or recommendations with relevant information.
• Complete training programmes including physical training, weapon handling, medical training, and tactical intervention; ensure preparedness.
• Deal tactfully with staff and visitors to ensure security procedures are followed; respond to all calls at the SSC.
• Assist in workforce planning and analyse work methods.
• Perform any other related duty as assigned.

Skills

Security experience

Leadership

Shift work

Interpersonal skills

Language ability

Education

Higher secondary education

Job description

SUMMARY

The Joint Intelligence and Security (JIS) Division, under the leadership of the Assistant Secretary General (ASG) for Intelligence and Security, comprises two principal pillars: Intelligence headed by the Deputy ASG for Intelligence; and the NATO Office of Security (NOS) headed by the Deputy ASG for Security (DASG‑S) / Director NOS. The NOS is responsible for the overall coordination of NATO security among member Nations, NATO civil and military bodies as well as International Organisations and partner countries with which NATO cooperates. It also protects the NATO Headquarters (HQ), its personnel in Brussels and abroad on mission and in satellite offices, and the Secretary General. The NOS comprises the Office of the Director, the Security and Policy Oversight Branch (SPOB), the Protective Security and Emergency Services Branch (PSESB), the Security Intelligence Branch (SIB) and the Close Protection Unit (CPU).

The PSESB’s mission is to ensure the security and safety of the NATO HQ, its people, infrastructure and information. In coordination with the Host Nation it analyses threats and vulnerabilities, determines risks and takes action to minimise them. Its staff work in domains such as access management, security regulations and infractions, physical security, security awareness and special events. It also provides advice on protective security issues in NATO satellite offices.

The incumbent works as part of the HQ Security Force and is responsible for carrying out security duties (in a shift system including nights, weekends and holidays) connected with the protection – personnel, infrastructure and information – of the NATO HQ in Brussels or any other assigned location, armed or otherwise, as circumstances dictate. The incumbent manages the Site Security Centre (SSC) and/or leads a mobile intervention team and/or manages access control and the screening of deliveries and vehicles entering the NATO HQ. Work is supervised by the on‑duty G7 (C5) Inspector.

RESPONSIBILITIES

• Manage the SSC and/or lead a mobile intervention team and/or manage access control and the screening of deliveries and vehicles entering the NATO HQ.
• Assist the Inspector in organising and supervising the work of a team of security agents; carry out emergency counter‑measures required in response to an incident or an alarm.
• Assist the Inspector in managing the team including performance management, newcomers’ induction and staff morale matters; contribute to the integration of new members.
• Ensure that operating instructions are communicated to the security agents and are followed.
• Manage the administrative work for the team; draft detailed, yet concise security‑related reports or recommendations as required, providing necessary relevant information.
• Follow in‑house training programmes as directed by management, including physical training and weapon‑handling rules of engagement, medical training (Basic Life Support) and tactical armed intervention training. Monitor that all members receive the training required to maintain the appropriate level of preparedness.
• Deal tactfully, politely and discreetly but firmly with staff and visitors on‑site to ensure that they follow necessary security procedures; respond calmly and concisely to all incoming, including emergency, calls at the Site Security Centre.
• Assist the G7 (C5) Inspector in workforce planning; monitor and analyse work methods.
• Perform any other related duty as assigned.

QUALIFICATIONS AND EXPERIENCE

Essential

• Good general education, equivalent to higher secondary level.
• At least four years’ experience as a member of a security or police force (military or civilian), national military or equivalent.
• Experience in the use of non‑lethal weapons and firearms and ability to pass regular shooting tests.
• Good physical condition enabling intervention in emergency situations and ability to pass regular psychological and/or physical tests.
• Capability to undertake theoretical and practical training such as EOR (Explosive Ordnance Reconnaissance), tactical armed intervention, traffic control, and emergency communications as required.
• Good interpersonal and leadership skills.
• Minimum levels of NATO’s official languages (English/French): V (Advanced) in one; I (Beginner) in the other.
• Ability to work in a shift system during outside normal office hours, including weekends, holidays and nights, sometimes at short notice (and work overtime).
• Flexibility to work overtime and deploy abroad on mission as and when required.

Desirable

• Ability to use Communications and Information Systems used in the security domain (or potential to learn).
• More than four years’ experience in comparable duties including as a supervisor.
• First‑aid certificate.
• Knowledge of EOR techniques.
• Knowledge of basic fire‑fighting measures.
• Knowledge of basic Chemical, Biological, Radiological and Nuclear (CBR/N) defensive measures (such as perimeter enforcement and basic detection and decontamination procedures).
• Understanding of armed tactical intervention procedures; experience in the application of the graduated use of force, and legally binding rules of engagement.
• Experience working in a large and complex multi‑national, multi‑cultural organisation.
• Knowledge of an additional language of a NATO member nation.

COMPETENCIES

• Achievement – works to meet standards.
• Analytical Thinking – breaks down problems.
• Customer Service Orientation – takes personal responsibility for correcting problems.
• Flexibility – acts with flexibility.
• Initiative – is decisive in a time‑sensitive situation.
• Organisational Commitment – supports the organisation.
• Self‑Control – responds calmly.
• Teamwork – cooperates.

CONTRACT

Definite duration contract of three years; possibility of an indefinite duration contract thereafter. If the successful applicant is seconded from the national administration of one of NATO’s member states, a three‑year definite duration contract will be offered and may be renewed for a further period of up to three years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years. Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.

EEO STATEMENT

NATO is committed to diversity and inclusion and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation and disability. NATO welcomes applications of nationals from all member nations, and strongly encourages women to apply.

FEES

NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.