Senior Aftermarket Tech Product Manager (Remote)

GE Aerospace; Atlanta (GA); Remote; USD 152,000 - 202,000; Full time

Benefits offered by this job

Health insurance

HealthAhead program

401(k) retirement savings plan with 회사

Tuition assistance

Paid parental leave

Disability insurance

Life insurance

Paid time-off

Job summary

GE Aerospace seeks a Principal Technical Product Manager – Aftermarket to own the product vision, strategy and roadmap for the digital solutions supporting Service & Repair and Aftermarket. You will lead a portfolio of ERP and enterprise applications, guiding Product Owners and technical teams to improve turnaround time, cost, quality and customer experience.

You will have significant autonomy, balancing priorities to deliver results across the end-to-end digital lifecycle and the repair market.

Qualifications

• Bachelor’s degree with 10+ years professional experience OR an Associate degree with 13+ years OR a high school diploma with 15+ years of experience
• Minimum 7 years total experience, at least 3 years in ERP product management, Service & Repair / MRO, or aftermarket solutions
• Must be legally authorized to work in the United States as a US citizen

Responsibilities

• Set the vision, strategy and roadmap for the Service & Repair and Aftermarket product portfolio.
• Own the full repair lifecycle IT owner: quotation, induction, repair execution, materials, shipment, invoicing and warranty.
• Partner with Aftermarket, Repair shops, Supply Chain and Finance to align IT investments with business outcomes.
• Coordinate a portfolio of 10+ products including ERP Oracle modules (Service/Depot Repair, Order Management, Inventory, Procurement).
• Standardize the Service & Repair process across sites and ERP instances; drive modernization and cost-out initiatives.
• Define and track product KPIs (turnaround time, on-time delivery, quote cycle time, availability, customer satisfaction) and steer the roadmap.
• Manage risks, scope changes and reporting to senior leadership; ensure communications and status updates.
• Influence executive stakeholders and shape policy for the area of responsibility.
• Ensure compliance with Aerospace quality, regulatory, export control, cybersecurity (CMMC, UK Cyber Essentials) and SOX.
• Foster a culture of customer focus, lean improvement and high performance.

Job description

GE Aerospace seeks a Principal Technical Product Manager – Aftermarket to own the product vision, strategy and roadmap for the digital solutions supporting Service & Repair and Aftermarket. You will lead a portfolio of ERP and enterprise applications, guiding Product Owners and technical teams to improve turnaround time, cost, quality and customer experience.

You will have significant autonomy, balancing priorities to deliver results across the end-to-end digital lifecycle and the repair market.