Senior Aftermarket ERP Product Manager — Remote

GE Aerospace; Longmont (CO); Remote; USD 152,000 - 202,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid time off

Job summary

GE Aerospace in the United States seeks a Principal Technical Product Manager – Aftermarket to own the product vision, strategy and end-to-end lifecycle for digital solutions supporting the Service & Repair and aftermarket value streams. You will lead ERP and enterprise applications, working with Product Owners and technical teams to improve turnaround time, cost, quality and customer experience.

You will influence senior leadership, define KPIs, and manage the portfolio across 10+ products

Qualifications

• Bachelor’s degree with minimum of 10 years of professional experience OR Associates with minimum of 13 years OR High School Diploma with minimum of 15 years of professional experience.
• Minimum of 7 years of overall professional experience, including at least 3 years in ERP product management, Service & Repair / MRO, or aftermarket solutions.
• Note: Military experience is equivalent to professional experience.
• Must be legally authorized to work in the United States as a US citizen.

Responsibilities

• Product vision & strategy: Set the vision, strategy and roadmap for the Service & Repair and Aftermarket product portfolio, aligned with Avionics & Electric Power & Propulsion Aftermarket business priorities.
• End-to-end ownership: Act as the technical IT owner for the full repair lifecycle: quotation, repair order induction, inspection and repair execution, materials and spare parts, shipment, invoicing and warranty.
• Business partnership: Partner with Aftermarket, Repair shops, Supply Chain, and Finance leaders to understand business problems, align IT investments and turn business outcomes into an enterprise-wide product roadmap.
• Portfolio leadership: Coordinate a portfolio of 10+ products that make up the aftermarket application suite, including ERP Oracle modules such as Service/Depot Repair, Order Management, Inventory and Procurement, plus integrated shop-floor, MRO and customer-facing applications.
• Simplify & modernize: Standardize and simplify the Service & Repair process across sites and D&S ERP Oracle instances, eliminate technical debt and customizations, and drive cost-out and modernization initiatives, including cloud and ERP transformation.
• Data-driven decisions: Define and track product KPIs (repair turnaround time, on-time delivery, quote cycle time, system availability, customer satisfaction) and use them to prioritize the roadmap and demonstrate value.
• Delivery & risk: Manage risks, scope changes, dependencies and non-standard events across multiple interdependent programs, and provide clear status reporting and communication to senior leadership.
• Executive influence: Influence executive-band stakeholders and shape strategy, resource allocation and policy for the area of responsibility.
• Compliance by design: Ensure solutions meet Aerospace quality, regulatory and compliance requirements, including traceability, airworthiness release documentation, export control, cybersecurity (CMMC, UK Cyber Essentials, etc.) and SOX.
• Culture: Build a culture of customer focus, Lean continuous improvement and high performance that drives innovation; navigate ambiguity and prioritize conflicting demands.

Skills

Strong communication

Leadership

Program management

Problem solving

Customer focus

Education

Bachelor’s degree (or higher)

Tools

Oracle E-Business Suite

Oracle Fusion Cloud

SAP

Job description

GE Aerospace in the United States seeks a Principal Technical Product Manager – Aftermarket to own the product vision, strategy and end-to-end lifecycle for digital solutions supporting the Service & Repair and aftermarket value streams. You will lead ERP and enterprise applications, working with Product Owners and technical teams to improve turnaround time, cost, quality and customer experience.

You will influence senior leadership, define KPIs, and manage the portfolio across 10+ products