Senior Advanced Technical Product Owner

Honeywell Technologies; Charlotte (NC); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) match

Parental Leave

Job summary

Honeywell is seeking a Senior Advanced Tech Product Owner to lead a team of IT product owners, shape strategy, and ensure execution of technology projects. You will work with senior executives and cross-functional teams to align IT initiatives with business goals.

Based at our Atlanta, GA location with a hybrid schedule, you will guide design sessions, oversee planning and delivery, mentor staff, and drive digital transformation across CX, data, and enterprise landscapes.

Qualifications

• 7+ years of IT experience.
• 3+ years in functional/technical experience with Nice CXOne, SFDC, and Generative/Agentic AI.
• 3+ years leading technical CX solutions (Case Management, Contact Centers, Agent Management)

Responsibilities

• Lead solution design sessions and drive architecture decisions.
• Evaluate flexibility, implementation speed, quality, scalability and ownership costs.
• Familiarize with BA Digital Eco systems and Data landscape to meet objectives.
• Monitor technology trends and identify new technologies to advance goals.
• Create detailed business process maps and communicate specs clearly to teams.
• Collaborate with Enterprise Architect Team to ensure standards compliance.

Skills

Leadership

IT PM

Stakeholder communication

CXOne/SFDC AI

Solution design

Education

Bachelor's degree in CS/IT

PMP / Scrum Master

Tools

Nice CXOne

SFDC

AI (Generative)

Job description

Job Description

As a Senior Advanced Tech Product Owner here at Honeywell, you will lead and mentor a team of IT technical product owners, shaping the strategic direction and effective execution of our technology projects. Collaborating closely with senior executives and cross-functional teams, you will align IT project strategies with business objectives. With your guidance, we'll navigate the complexities of project management, delivering projects that meet quality, budget, and timeline expectations. If you are a seasoned project management professional with a passion for leading high-performing teams, this role is your gateway to making a significant impact.

In this role, you will impact the successful execution of technology initiatives by leading a team, shaping strategic direction, and empowering your team to excel. Your leadership will foster professional growth and development while overseeing the planning, execution, and delivery of technology projects that help us achieve our long-term goals.

You will report directly to our Director IT Business Partner, and you’ll work out of our Atlanta, GA location on a Hybrid work schedule.

Responsibilities

KEY RESPONSIBILITIES

• Participate and lead solution design sessions as appropriate


• Identifies the flexibility, speed of implementation, quality, scalability, supportability, and cost of ownership of the solutions being implemented.


• Becomes familiar with the entire BA Digital Eco systems and Data to help leverage and extend that landscape to meet business and technical objectives.


• Keeps current on technology trends both in the industry and with the applications deployed in the landscape, including researching, and implementing new and/or alternate technologies that will further business goals and provide competitive advantages.


• Create detailed business process maps to document the architecture decisions; communicates specifications to technical architects, developers, contractors, and business sponsors in a directly actionable, clear and unambiguous manner.


• Collaborates with Enterprise Architect Team to review solution design, any new implementation or introduction of new technology to ensure compliance with standards.

Qualifications

YOU MUST HAVE

• 7+ years of overall IT experience


• 3+ years of Functional and Technical experience in Nice CXOne, SFDC, and use Generative, Conversational, or Agentic AI.


• 3+ years of Functional and Technical experience in integrating Nice CXOne, SFDC, and use Generative, Conversational, or Agentic AI.


• 3+ years of experience in leading technical solutions related to CX Services, like Case Management, Contact Centers and Agent Management

WE VALUE

• Bachelor’s degree in computer science, Information Technology, or a related field.


• Relevant industry certifications such as PMP, ScrumMaster, or similar.


• Experience in designing, supporting, and deploying complex solutions to global teams & working within an Agile/SCRUM development model


• Demonstrated success in driving digital transformation and strategic IT initiatives.


• Strong project portfolio management skills.


• A passion for staying current with emerging industry trends and best practices.


• Strong presentation communication (written and verbal) skills, and interpersonal skills


• Ability to juggle and prioritize multiple tasks within a collaborative team environment


• Demonstrates flexibility and willingness to do what it takes to get the job done

Benefits Of Working For Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more (https://benefits.honeywell.com/)

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

Job Posted: September 02, 2026

About Honeywell

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

Honeywell Building Technologies (HBT) delivers comprehensive building management solutions that enhance safety, security, and energy efficiency for commercial and industrial facilities worldwide. Our innovative technologies and services empower building owners and operators to optimize operations, reduce costs, and improve occupant comfort and productivity. With a global footprint and a commitment to sustainability, HBT is at the forefront of transforming the built environment. To learn more, please visit https://buildings.honeywell.com/ (https://buildings.honeywell.com/)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-engagement)

About Us

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.