Senior Adobe Journey Orchestrator & AEP Architect

Geysers International; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Geysers International in New York City seeks an experienced Adobe Journey Optimizer (AJO) Solution Architect to design enterprise-scale customer engagement solutions using AJO and Adobe Experience Platform (AEP).

You will lead end-to-end AJO/AEP architecture, implement journeys across channels, model XDM schemas, and drive real-time personalization while ensuring data governance. Collaboration with business and technical teams is essential.

Qualifications

• 10+ years of IT experience.
• 5+ years of Adobe Experience Cloud.
• 3+ years hands-on AJO and AEP architecture/implementation.
• Strong knowledge of AJO, AEP, XDM, Real-Time Customer Profile, Identity Service, Segmentation, and Journey Orchestration.

Responsibilities

• Design end-to-end AJO/AEP architecture for customer engagement and personalization.
• Lead implementation of complex customer journeys across email, SMS, push, web, and other channels.
• Design AEP data models including XDM schemas, datasets, Real-Time Customer Profile, and identity resolution.
• Develop audience segmentation and real-time personalization solutions.
• Integrate AJO/AEP with CRM, Salesforce, data warehouses, APIs, and other enterprise applications.
• Define event-driven and batch data ingestion strategies.
• Design REST API integrations and custom actions.
• Ensure data governance, security, privacy, and consent requirements are followed.
• Create solution architecture documents, technical designs, and integration diagrams.
• Work closely with business stakeholders, marketing teams, developers, data engineers, and enterprise architects.
• Provide technical leadership, troubleshoot implementation issues, and mentor development teams.

Skills

Adobe Experience Cloud

AJO

AEP

APIs

Data architecture

Leadership

Job description

Geysers International in New York City seeks an experienced Adobe Journey Optimizer (AJO) Solution Architect to design enterprise-scale customer engagement solutions using AJO and Adobe Experience Platform (AEP).

You will lead end-to-end AJO/AEP architecture, implement journeys across channels, model XDM schemas, and drive real-time personalization while ensuring data governance. Collaboration with business and technical teams is essential.