Senior Administrator - Power Systems Sales

MacAllister Machinery Co., Inc.; Lansing (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

MacAllister Machinery Co., Inc. is seeking a skilled Sales Operations professional to manage pre- and post-sales transactions for Power Systems.

The role involves coordinating procurement, supplier selection, BOM data, costing, pricing, and logistics to ensure timely delivery and profitability. The candidate should have 6+ years in a sales support or customer service role, a Bachelor’s degree in business or related field, strong communication, and proficiency with CAT systems and sales

Qualifications

• High school diploma or GED required.
• 6+ years in sales support or customer service role.
• Valid driver’s license required.

Responsibilities

• Process and manage pre- and post-sales transactions.
• Assist with supplier selection and performance.
• Support BOM management, costing, and pricing data.
• Coordinate transportation and delivery requirements.
• Prepare invoices and ensure data accuracy in systems.

Skills

Communication skills

Microsoft Office

CAT systems

Sales databases

Relationship-building

Education

Bachelor’s degree in business or related field

Tools

CAT/MacAllister Cat systems

Job description

Position Summary

Performs all pre- and post- sales transactions for various Power Systems sales organizations. Establishes relationships with OEM and other vendor purchasing departments and processes orders. Communicates with customers regarding order delivery dates as well as validates order pricing. Arranges for transportation of machines, engines, and other systems and ensures accuracy of data entered into a variety of company sales database programs. Verifies product availability, costs and overall gross profit of each transaction. Able to develop and support procurement processes and MRP functions. Lead Team in Continuous Improvement Projects. Supports sales team and coordinates a variety of supply chain and fulfillment functions, including but not limited to engine system build-up, fulfillment of complex power systems project content, and others.

Position Duties/Responsibilities

Primary Responsibilities:

Enables Scalable Growth Of Power Systems Business By Supporting OEM, EPG, Power Rent, Hydrovac, Agriculture, On-Highway, And Sales Operations Management With

• Supply chain support; improving procurement practices and assisting engineers with supplier selection and supplier performance
• Support management of consignment inventory
• Support project accounting practices, reporting and compliance
• Support BOM management and costing/pricing data
• Aftermarket support for non-Caterpillar parts and assemblies
• Support ad-hoc reporting needs of PSD segment leaders
• Continuous improvement work ranging across supply chain, operations, sales administration, reporting, and other functions
• Supports sales team and coordinates a variety of supply chain and fulfillment functions, including but not limited to engine system build-up, fulfillment of complex power systems project content, and others.

Receives, reviews and processes Engine Sales orders by performing a variety of tasks including, but not limited to:

• Order and track ancillary system-level parts while maintaining acceptable inventory/pricing levels.
• Leads continuous improvement projects
• Assist managers in specification and validation of customized reports
• Verifies availability of product according to specifications requested
• Orders attachment kits and other add-ons according to final product specifications
• Communicates with customer regarding delivery requirements
• Verifies that the final product sold meets acceptable gross profit guidelines
• Arranges for transportation of the products to the customer
• Collects proof of delivery of products according to manufacturer requirements
• Prepares customer invoice
• Enters information regarding a sales transaction details into the appropriate company sales database ensuring accuracy and completeness of information
• Reviews vendor invoices ensuring accuracy of costs billed, approves and submits invoices to Accounting for payment
• Schedules installations with vendors according to final product specifications

Supervisory Responsibilities

• No formal responsibility for supervising others

Position Requirements

• High School Diploma or GED
• 6 years or more of experience working in a sales support or other relevant customer service role
• A valid driver’s license

Preferred

• Bachelor’s degree in a business-related field (Business Administration, Project Management, etc.)
• 8 years or more of experience of office management/sales administrative responsibilities
• Six Sigma experience

Knowledge, Skills, And Abilities

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Works under general supervision; acts independently to handle standard problems but will report on; refers unusual problems to supervisor/manager
• Excellent communication skills—verbal and written—with people at all levels of the company, with Caterpillar associates, and with customers and outside vendors
• Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Organized and structured in approaching work yet flexible enough to work with different management styles
• Use of creativity and latitude; employee typically operates under general instruction with some established procedures and policies
• Excellent computer skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), the ability to learn CAT/MacAllister Cat systems, and sales related databases
• Strong multitasking abilities, detail-oriented and self-motivated
• Strong interpersonal skills and ability to manage conflict in a win/win style

Other Requirements of Position

• Employee acts independently for reoccurring assignments, but supervision is readily available for unfamiliar situations or problems
• Major responsibilities do require exercising independent judgment. Detailed instructions or established procedures are often available as guidelines for most aspects of the job; however, many procedures need to be developed or created for new/revised product lines.
• Frequently communicates with management, coworkers, and customers/vendors
• Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.