Senior Administrator - Power Systems Sales

MacAllister Machinery Co., Inc.; Lansing (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

MacAllister Machinery Co., Inc. is seeking a results-driven supply chain and sales support professional to handle pre- and post-sales transactions, order processing, and carrier coordination.

The role involves interfacing with OEMs and vendor purchasing to ensure on-time delivery and accurate pricing, while maintaining data in company databases. The ideal candidate will have 6+ years in sales support or customer service, a valid driver’s license, and a preferred bachelor’s degree.

Qualifications

• High School Diploma or GED required.
• 6+ years in sales support or customer service roles required.
• Valid driver’s license required.
• Bachelor’s degree in business or related field preferred.
• 8+ years in office management/sales administration preferred.

Responsibilities

• Provide supply chain support and improve procurement practices.
• Assist engineers with supplier selection and performance assessments.
• Support management of consignment inventory and BOM management.
• Prepare and process orders, pricing, and delivery communications to customers.
• Coordinate transportation and verify product availability and gross profit on transactions.
• Support ad-hoc reporting and continuous improvement across supply chain and sales admin functions.

Skills

Sales support experience

Customer service

Procurement support

Driver's license

Education

High School Diploma or GED

Bachelor's degree (Preferred)

Job description

Performs all pre- and post- sales transactions for various Power Systems sales organizations. Establishes relationships with OEM and other vendor purchasing departments and processes orders. Communicates with customers regarding order delivery dates as well as validates order pricing. Arranges for transportation of machines, engines, and other systems and ensures accuracy of data entered into a variety of company sales database programs. Verifies product availability, costs and overall gross profit of each transaction. Able to develop and support procurement processes and MRP functions. Lead Team in Continuous Improvement Projects. Supports sales team and coordinates a variety of supply chain and fulfillment functions, including but not limited to engine system build-up, fulfillment of complex power systems project content, and others.

Position Duties/Responsibilities

Primary Responsibilities

• Supply chain support; improving procurement practices and assisting engineers with supplier selection and supplier performance
• Support management of consignment inventory
• Support project accounting practices, reporting and compliance
• Support BOM management and costing/pricing data
• Aftermarket support for non-Caterpillar parts and assemblies
• Support ad-hoc reporting needs of PSD segment leaders
• Continuous improvement work ranging across supply chain, operations, sales administration, reporting, and other functions
• Supports sales team and coordinates a variety of supply chain and fulfillment functions, including but not limited to engine system build-up, fulfillment of complex power systems project content, and others.

Receives, reviews and processes Engine Sales orders by performing a variety of tasks including, but not limited to:

• Order and track ancillary system-level parts while maintaining acceptable inventory/pricing levels.
• Assist managers in specification and validation of customized reports
• Verifies availability of product according to specifications requested
• Orders attachment kits and other add-ons according to final product specifications
• Communicates with customer regarding delivery requirements
• Verifies that the final product sold meets acceptable gross profit guidelines
• Arranges for transportation of the products to the customer
• Collects proof of delivery of products according to manufacturer requirements
• Prepares customer invoice
• Enters information regarding a sales transaction details into the appropriate company sales database ensuring accuracy and completeness of information
• Reviews vendor invoices ensuring accuracy of costs billed, approves and submits invoices to Accounting for payment
• Schedules installations with vendors according to final product specifications

Supervisory Responsibilities

• No formal responsibility for supervising others

Position Requirements

Required

• High School Diploma or GED
• 6 years or more of experience working in a sales support or other relevant customer service role
• A valid driver's license

Preferred

• Bachelor's degree in a business-related field (Business Administration, Project Management, etc.)
• 8 years or more of experience of office management/sales administrative responsibilities