Senior Administrator - Legal Support & Technology Operations

Brown Brothers Harriman & Co.; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Long-term savings

Healthcare

Income protection

Professional development opportunities

Time off

Well-being programs

Job summary

Brown Brothers Harriman (BBH) invites applications for a Senior Administrator in the global Legal department. You will lead the Office of the General Counsel’s Legal Support team, shaping priorities, driving technology platform improvements, and ensuring data integrity across the department.

You will partner with the General Counsel on department-wide initiatives, advance AI initiatives, and supervise talent development while maintaining governance and compliance standards in a complex financial

Qualifications

• Bachelor's degree and 5+ years supporting an in-house legal department or similar environment.
• Supervisory or people management experience.
• Experience administering document management systems (iManage/NetDocuments) with testing windows.
• Proficiency in report generation, data extraction, and MS Office suite.
• Experience with records retention, access reviews, and certification in regulated environments.

Responsibilities

• Lead the daily operations of the Legal Support team and set project agendas.
• Coach and grow the team through performance management and workload planning.
• Partner with the General Counsel on department-wide initiatives and priorities.
• Design and improve Legal Support processes, standards, and training.
• Own the roadmap for the OGC’s core technology platforms and testing.
• Drive firmwide adoption through training, access reviews and reporting.
• Advise on AI and automation initiatives to improve efficiency.
• Manage records retention, destruction, access certification and policies.

Skills

People management

Performance management

Data extraction

Process improvement

Written and verbal communication

Education

Bachelor's degree

Paralegal experience a plus

Tools

iManage

NetDocuments

SharePoint

Microsoft Office

Job description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Join the global legal department of a world-class financial services organization. As Senior Administrator, you will lead the Office of the General Counsel ("OGC") Legal Support team and own the strategy, performance and continuous advancement of the department’s core technology platforms. This is a role for someone ambitious about raising the bar: you will develop talent, partner with the General Counsel on department-wide initiatives, and drive the adoption, data integrity and system improvements that measurably change how the department works — all with the professionalism, integrity and judgment the role demands.

What You’ll Do

• Lead the daily operations of the Legal Support team, setting the department’s project agenda and long-range plans.
• Supervise, coach and grow the team through performance management, capacity planning and workload prioritization.
• Partner with the General Counsel on department-wide initiatives, from shaping priorities through to execution.
• Design, document and continuously improve Legal Support processes, standards and training.
• Own the roadmap for the OGC’s core technology platforms — prioritizing enhancements, upgrades and defect remediation, and leading testing and release readiness.
• Drive firmwide adoption through training, user support and reporting, including recurring employee access, document deletion and Finance Committee reporting.
• Advance the department’s AI and automation initiatives, identifying where technology can remove manual effort and improve quality.
• Own records retention, document destruction, access certification and system policies, Track developments in legal department management and technology, evaluate vendors, and champion the ideas worth adopting here.

Success in this role looks like a well-developed team delivering ahead of expectations, technology platforms that get demonstrably better each year, governance and records obligations met without exception, and a General Counsel who sees you as a go-to partner for the department’s strategic agenda.

What You’ll Bring

• Bachelor’s degree and 5+ years supporting an in-house legal department, law firm or comparable professional services environment; financial services or another regulated industry preferred, and prior paralegal experience a plus.
• Prior supervisory or people management experience, including coaching, performance management and workload prioritization for a small team.
• Experience administering document or contract management systems (iManage, NetDocuments or similar), including enhancements, upgrades and user acceptance testing, with availability for occasional scheduled weekend testing windows.
• Proficiency in report generation and data extraction, plus strong Microsoft Office skills (Word, Excel, PowerPoint, SharePoint).
• Experience with records retention, access reviews and annual certification processes in a regulated environment.
• Sound judgment, meticulous attention to detail and the discipline to deliver against policy-driven schedules.
• Excellent written and verbal communication skills, curiosity about emerging legal technology and AI, and the confidence to influence across a global organization.

Salary Range

Salary Range NY: $120,000-$150,000 base salary + annual bonus target BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing.

The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations.

Base salaries may vary based on factors such as skill, experience and qualification for the role.

Benefits

• Long-term savings
• Healthcare
• Income protection
• Professional development opportunities
• Time off
• Our programs support your overall well-being

About BBH

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us. We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, we are uniquely built to put clients first and create success that lasts. We believe our success begins with yours. At BBH, partnership is more than a form of ownership—it’s our approach to business and relationships. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas and perspective. BBHers can pick up the phone and call any colleague, and they are happy to help – which is why expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. Delivering for our clients and each other energizes us. We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. Every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to-day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.