Senior Administrative Clerk

City of Fresno; Fresno (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

City of Fresno is seeking a Senior Administrative Clerk to provide advanced clerical support across departments. Under supervision, you will perform complex duties, lead other clerical staff, and handle confidential information with accuracy and tact.

The role requires strong English skills, proficiency in Word and Excel, data entry, document preparation, and the ability to adjudicate routine problems using independent judgment.

Qualifications

• Option 1 requires high school diploma or GED and 2 years of clerical experience.
• Option 2 requires an associate degree or 60 semester units and 1 year of clerical experience.
• Option 3 requires current permanent City of Fresno employee in Administrative Clerk II.

Responsibilities

• Provides administrative and technical staff assistance to departmental personnel.
• Composes, compiles, maintains, and processes correspondence, reports, records, and specialized documents.
• Proofreads materials with proper English usage, formatting, terminology, spelling, grammar, and punctuation.
• Enters, edits, and retrieves data through software including Adobe and Microsoft Office products.
• Processes payments for bills and fees and reconciles accounts.
• Issues/receives forms and permits; operates standard office equipment.
• Monitors service requests and dispatches City units as assigned.

Skills

Customer service

Clerical experience

Data entry

Proofreading

Microsoft Office

Education

High School diploma or GED

Associate's degree

City of Fresno employee (Administrative Clerk II)

Tools

Adobe Acrobat

Microsoft Office

Job description

POSITION DESCRIPTION

Come and join the City of Fresno team and work towards achieving our mission of Building a Better Fresno!

Under supervision, incumbents may provide customer service to the public and perform complex and difficult clerical duties which require applying independent judgment to situations where standard procedures may not apply. Senior Administrative Clerk is the advanced working/lead level class in the Administrative Clerk series. Additionally, incumbents may serve as the lead direction for other clerical staff.

Current vacancies exist in the Fire Department and the Department of Public Works however; this class exists in multiple departments and the list generated from this recruitment will be used to fill future vacancies.

Immediate and future vacancies will be filled from this eligible list for a period of three (3) months from the date the eligible list is created, with the option of extending that period at the City's discretion. If the examination process is suspended for this recruitment, the eligible list may be limited to three (3) months.

Duties may include but are not limited to the following:

• - Provides administrative and technical staff assistance to departmental personnel.


• - Composes, compiles, maintains, and processes a variety of correspondence, reports, records, and specialized documents.


• - Proofreads and prepares a variety of materials and correspondence with proper English usage, formatting, terminology, spelling, grammar, and punctuation in compliance with department policies to ensure clear, concise, and comprehensive communication.


• - Enters, edits, and retrieves data through various software and programs including, but not limited to, Adobe and Microsoft Office products.


• - Processes payments for bills and fees which includes accepting and logging payments and reconciling accounts.


• - Issues, receives, and processes various applications, permits, and other forms.


• - Operates modern standard office equipment; phones, computers, printers, scanners, copy machines, and more.


• - Monitors incoming constituent service requests and dispatches City units as assigned.

Full job specifications available to be viewed at: https://www.fresno.gov/wp-content/uploads/2024/03/Senior-Administrative-Clerk-02_24.pdf

View We Work For You video to get an inside look at how rewarding it is to work for the City of Fresno: https://youtu.be/RjOUf52KPrk?si=NmkwtgYbTxdKcKOz

THE REQUIREMENTS

Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for the examination.

Option 1

High School diploma or GED equivalent AND two (2) years of increasingly responsible paid general clerical experience. Specific to this Option 1 Minimum Qualification, one (1) year is defined as a minimum of 2080 hours.

Option 2

Possession of an associate’s degree, or equivalent completion of sixty (60) semester units, from an accredited college or university AND one (1) year of increasingly responsible paid general clerical experience. Specific to qualifying for Senior Administrative Clerk, one (1) year is defined as a minimum of 2080 hours.

Option 3

A current and permanent City of Fresno employee pursuant to FMC Section 3-202 (p)(2) in the Administrative Clerk II classification.

Special Requirement(s)

Possession and continued maintenance of a valid California Driver's License may be required at time of appointment. Depending on assignment, it may be required to obtain and maintain a State of California Department of Justice (Penal Code section 11102.1) background clearance to become a certified fingerprint roller within six (6) months of hire. Depending on assignment, bilingual abilities may be required to meet departmental needs.

Eligibles certified for consideration to the Police, Fire or Airports Departments must successfully pass an extensive background investigation which may include a Computer Voice Stress Analyzer (CVSA) and/orpolygraph test, and a department interview prior to employment.

Eligibles certified for consideration for this position will be required to successfully pass a Department interview and a Department of Justice fingerprint process prior to employment with the City of Fresno.

THE SELECTION PROCESS

The selection process will consist of the following:

WRITTEN EXAMINATION-100%: The written examination may be conducted online and is designed to assess a candidate's knowledge in the following areas: English usage, spelling, grammar and punctuation; office practices/procedures, record keeping and filing; training practices; Word and Excel; AND ability to proofread, provide lead direction, solve mathematical problems, apply public contact and judgment/ interpersonal skills.

The written exam is tentatively scheduled for the week of: October 19, 2026.

Candidates must achieve a passing score to qualify for the eligible list.

VETERAN PREFERENCE REGULATIONS

Qualified veterans who pass the examination may obtain five (5) additional points.

Candidates applying for veteran's preference are required to submit a copy of their DD214 with their application during the specified filing period. Evidence must be presented to indicate that the candidate was discharged honorably from the military service. Veterans, including City employees, must resubmit proof of honorable service for every examination for which veteran's preference credit is requested.