Senior Administrative Assistant - ( Staff | Student Health Center | req2822 )

Albers School of Business and Economics at Seattle University; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

The Senior Administrative Assistant position at a leading university involves managing patient schedules and providing holistic support at the Student Health Center. This role requires exceptional communication skills, experience in administrative tasks, and a commitment to patient care in a dynamic environment.

Benefits

100% paid tuition benefits for employee and dependents

Generous leave and health plans

Up to 10% employer contribution for retirement benefits

Qualifications

• 2 or more years of administrative office support experience required.
• Computer skills including Microsoft Office suite essential.
• Ability to maintain composure during stressful situations.

Responsibilities

• Manage patient schedules and act as primary contact at reception.
• Handle communications and maintain office supplies.
• Perform tasks related to patient support services within the health center.

Skills

Multitasking

Communication skills

Time management

Education

High School diploma or equivalent (GED)

Associates degree (preferred)

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

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Join to apply for the Senior Administrative Assistant - ( Staff | Student Health Center | req2822 ) role at Albers School of Business and Economics at Seattle University

Senior Administrative Assistant

FLSA Status: Nonexempt

Market Reference Range (MRR): 5

Months Per Year: 12

Employment Status: Full-Time

Work Model: On-site

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Seattle University's Core Competencies

Effective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.

Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.

Position Description

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Position Summary

The Student Health Center (SHC) at Seattle University has an outstanding opportunity for a Senior Administrative Assistant. Reporting to the Senior Associate Director of the Student Health Center, the Senior Administrative Assistant provides a wide range of administrative services while coordinating and facilitating the smooth and efficient flow of patients through the Student Health Center. This position serves as the first point of contact for patients and parents/families, requiring an awareness of the psychosocial needs of a patients in a higher education setting. As such, the Senior Administrative Assistant must have the knowledge and skills to provide holistic support and accurate information for patients and their parents/families while balancing a diverse portfolio of tasks and responsibilities.

Essential Functions

Patient Support Services (70%):

• Manage patient schedules in electronic health records system (Medicat), including scheduling appointments with necessary patient instructions, canceling appointments, and managing check in/check out procedures.
• Serve as the primary point of contact at the reception desk for patients, parents/families, faculty, and staff.
• Receive and respond to phone calls, voicemails, emails, faxes and other communications in a timely manner.
• Route messages and information to providers.
• Prepare the clinic for patients by performing daily clinic opening and closing tasks.
• Provide timely and accurate information about the Student Health Center and other campus services to patients, parents/families, faculty, staff, and others.
  
  

Office Administration (20%)

• Maintain knowledge about the most current information about the immunization policy, release of records, and student health insurance plan and waiver policy.
• Receive, distribute, and manage postal mail and package deliveries.
• Maintain updated training on the electronic health records system (Medicat), including the patient management module, immunization compliance management module, and portions of visit charting module (preferred name, patient summary, all notes, tasks, progress notes, phone messages, scanning records).
• Manage cash and card payments and process end-of-day reconciliation and deposits.
• Monitor, order, and maintain office supplies.
• Manage records, including records releases, referrals and scanning documents into the electronic health records system (Medicat).
• Place maintenance work orders and coordinate repair work with Facilities Services.
• Assist with immunization policy compliance at the direction of supervisor.
• Update and maintain the Student Health Center website and intranet pages.
• Communicate regularly with clinic administration and actively participate in team meetings.
  
  

Other Duties (10%)

• Serve on Student & Campus Life and broader university committees and working groups as assigned.
• Attend staff meetings, quarterly in services, retreats, and other training as directed.
• Attend high profile programs and events on both campuses as directed and maintain a high level of visibility.
• Other duties as assigned.
  
  

Qualifications

• High School diploma or equivalent (GED) and 2 or more years of administrative office support experience, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Computer skills including Microsoft Word, Excel, Outlook, and PowerPoint
• Ability to multitask and maintain composure during stressful situations. Must be able to prioritize activities and accomplish multiple tasks in a fast-paced work environment.
• This position requires a criminal history background check.
  
  

Preferred Qualifications

• Associates degree and three (3) or more years of administrative support experience, preferably in a healthcare setting.
• Experience with electronic health records management, web content management, data entry, cash management, and report generation.
  
  

Physical Requirements

• Occasionally lift, push, pull and/or move up to 20 pounds.
• Repetitive motion of upper body required for extended use of computer.
  
  

Application Instructions

Please attach a cover letter with your resume when applying. Job postings are open until filled, unless otherwise specified.

Compensation At a Glance

Salary Range: $24.00 - $25.64

Seattle University has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, and not based on a candidate’s gender or any other protected status.

Your total compensation goes beyond the number on your paycheck. Seattle University provides generous leave, health plans, and retirement contributions that add to your total compensation package.

Benefits At a Glance

Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contribution for retirement benefits, comprised of a 5% nonelective employer contribution and an additional dollar-for-dollar match of your voluntary contributions up to a maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave. For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/

Hybrid Eligible

This position may be eligible for a hybrid schedule after successful completion of an introductory work period of 3-6 months. This may mean that a hybrid eligible role will begin on-campus initially and then will transition to hybrid format following onboarding and training. Flexible work plans are subject to periodic review and may be changed or terminated at any time for any reason at the university’s discretion.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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