Senior Administrative Assistant

Enterprise Bank & Trust; Tucson (AZ); On-site; USD 52,000 - 66,000; Full time

Job summary

Enterprise Bank & Trust in Tucson, AZ is seeking a Senior Administrative Assistant to support Senior Management and Relationship Managers. You will collaborate with team members to schedule meetings, arrange travel, and coordinate department activities across the region.

The role requires exceptional customer service, strong organizational and communication skills, and the ability to manage confidential information.

Qualifications

• High school diploma or equivalent required.
• Associate's degree a plus.
• 5+ years of related experience.

Responsibilities

• Provides exceptional customer service for incoming calls and clients.
• Schedule and organize meetings, travel, conferences and department activities.
• Maintain Salesforce data and financial records.
• Act as project manager for special projects and events.
• Handle confidential and non-routine information; explain policies when necessary.
• Create agendas and visual presentations for the team.
• Work independently and within a team on projects.

Skills

Team work

Interpersonal skills

Prioritization

Organization

Written & verbal communication

Problem solving

Confidentiality

Phone etiquette

Office equipment

Bank operations knowledge

Education

High school diploma or equivalent

Associate's degree a plus

Tools

Microsoft Office

Bankway

Salesforce

Google Mail

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Senior Administrative Assistant

Job Description

Summary:

Works as a team with other administrative staff to support activities for the Senior Management and Relationship Managers.

Essential Duties and Responsibilities:

• Provides exceptional customer service for incoming telephone calls and clients coming into the bank
• Schedule and organize meetings, travel, conferences and department activities for all members of the region.
• Perform duties such as maintaining Salesforce data, financial record keeping, coordination of meetings and conferences, ordering supplies, and working on special projects.
• Act as project manager for special projects, which may include: organizing client events, planning and coordinating multiple presentations, disseminating information and coordinating direct mailings
• Answer non-routine correspondence and assembles highly confidential and sensitive information.
• Independent judgment is required to plan, prioritize and organize diversified workload, recommend change in office practices or procedures.
• Create and develop agendas and visual presentations for the team.
• Sort and distribute mail, draft written response or replies by phone or e-mail when necessary.
• Acts as a liaison with other departments and outside agencies, including IT, Facilities and HR.
• Handle confidential and non-routine information and explains policies when necessary.
• Work independently and within a team on special nonrecurring and ongoing projects.
• Performs other duties as required.

Qualifications:

• Team-oriented, possess a positive attitude and work well with others
• Excellent interpersonal and customer service skills
• Ability to prioritize; handle multiple tasks; and work independently
• Strong organizational skills and detail-oriented with high degree of accuracy
• Strong written and oral communication skills
• Strong math and problem solving skills
• Must maintain confidentiality of client transactions and bank records
• Good phone voice with professional and well-groomed appearance
• Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
• Thorough knowledge of bank operations, products and services offered at the bank

Supervisory Responsibilities:

• None

Education and/or Experience:

• High school Diploma or equivalent required
• Associate's degree a plus
• 5+ years of related experience.

Computer and Software Skills:

• Skilled in operation of a personal computer, including advanced Microsoft Office
• Bankway
• Salesforce
• Google Mail

Certificates, Licenses and Registrations:

• None

Additional Information:

• No travel is expected for this position.

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.