Senior Administrative Assistant

CenterWell Senior Primary Care; Richardson (TX); On-site; USD 32,000 - 73,000; Full time

Job summary

CenterWell Senior Primary Care is seeking an experienced Senior Administrative Assistant to provide executive-level support to senior leaders and business teams. You will manage calendars, coordinate meetings and travel, prepare presentations, and support cross-functional initiatives.

The role emphasizes confidentiality, strong communication, and problem-solving in a fast-moving environment. Onsite with potential future hybrid work, you will engage with diverse stakeholders and drive operational

Qualifications

• 5+ years of administrative experience, including supporting senior leaders or cross-functional teams
• Willingness to travel throughout the Dallas-Fort Worth market
• Proficient in MS Outlook/Word/PowerPoint/Excel (intermediate level: data organization, tracking, basic formulas)
• Strong written and verbal communication; able to draft professional materials independently
• Experience with AI tools (e.g., Copilot, Claude, Gemini) for admin tasks
• Curiosity about AI and productivity tools to improve team effectiveness
• Ability to manage multiple priorities under tight timelines
• Maintain confidentiality and exercise sound judgment

Responsibilities

• Proactively manage complex calendars, meetings, appointments, and shifting priorities for leaders
• Anticipate scheduling conflicts and optimize time management
• Serve as a trusted liaison across departments and stakeholders
• Support senior leaders with special projects and day-to-day operational needs
• Draft, edit, and proofread professional correspondence and materials
• Coordinate meetings, travel, and event logistics
• Prepare agendas and meeting materials; track action items and follow-ups
• Develop and maintain templates, trackers, and reporting tools
• Assist with office operations, vendor coordination, and facilities support
• Assist onboarding and coordinate team events and engagement initiatives
• Monitor confidential information with discretion

Skills

Strong organizational skills

Written & verbal communication

Problem solving

Attention to detail

Adaptability

Discretion & confidentiality

Education

Bachelor's or Associate degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

Become a part of our caring community

The Senior Administrative Assistant provides executive-level administrative and operational support to senior leaders and business teams. Responsibilities include managing complex calendars, coordinating meetings and travel, preparing presentations and correspondence, supporting projects, and partnering with internal and external stakeholders. This role requires strong organizational, communication, problem-solving, and time-management skills, with the ability to manage multiple priorities, maintain confidentiality, and adapt to changing business needs. Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel is required.

The Senior Administrative Assistant provides executive-level administrative and operational support to senior leaders and business teams. Responsibilities include managing complex calendars, coordinating meetings and travel, preparing presentations and correspondence, supporting projects, and partnering with internal and external stakeholders. This role requires strong organizational, communication, problem-solving, and time-management skills, with the ability to manage multiple priorities, maintain confidentiality, and adapt to changing business needs. Proficiency in Microsoft Outlook, Word, PowerPoint, and Excel is required.

Work Location

This position is currently onsite, with the potential to transition to a partial hybrid schedule in the future based on business needs and leadership approval.

Key Responsibilities

Executive & Operational Support

• Proactively manage complex calendars, meetings, appointments, and shifting priorities for assigned leaders, ensuring alignment with business objectives and strategic initiatives.
• Anticipate scheduling conflicts, identify solutions, and optimize time management to maximize leader effectiveness and productivity.
• Serve as a trusted liaison across departments and stakeholders, fostering seamless communication, collaboration, and coordination.
• Support senior leaders with special projects, business initiatives, and day-to-day operational needs.

Communication & Information Management

• Draft, edit, and proofread professional correspondence, presentations, reports, and meeting materials with a high level of accuracy and attention to detail.
• Manage inbound communications, including calls, emails, and messages, exercising discretion in prioritization and response management.
• Maintain strict confidentiality of sensitive business information while demonstrating sound judgment and professionalism.
• Prepare executive-ready materials and ensure information is organized, accurate, and readily accessible.

Meeting, Travel & Event Coordination

• Plan, coordinate, and execute meetings, workshops, leadership events, and team gatherings, both virtual and in person.
• Prepare agendas, briefing materials, presentations, and meeting documentation to drive productive discussions and outcomes.
• Capture action items, monitor follow-up activities, and track key deliverables to ensure accountability and completion.
• Coordinate business travel arrangements, itineraries, and related expense processes.

Process Improvement & Operational Excellence

• Continuously evaluate administrative processes and identify opportunities to improve efficiency, effectiveness, and service delivery.
• Develop and maintain standardized templates, trackers, reporting tools, and documentation to support operational consistency.
• Leverage technology and emerging productivity tools, including AI-enabled solutions, to streamline workflows and enhance team performance.
• Support operational tracking activities, including budgets, invoices, project plans, and team initiatives.

Office & Team Support

• Assist with office operations and administrative functions, including vendor coordination, supply management, and facility-related support as needed.
• Manage document lifecycle processes, including distribution, organization, retention, and archiving.
• Support onboarding activities and help coordinate team events, meetings, and engagement initiatives.
• Contribute to a positive, collaborative, and highly organized work environment.

Decision-Making & Leadership Support

• Exercise independent judgment when prioritizing competing requests, resolving scheduling challenges, and managing multiple stakeholders.
• Operate effectively in a dynamic environment with evolving priorities, demonstrating flexibility and adaptability.
• Work with minimal supervision while proactively identifying needs, solving problems, and delivering high-quality results.
• Utilize organizational knowledge, critical thinking, and sound decision-making to support leaders and business objectives.

Required Qualifications

Use your skills to make an impact

• 5+ years of administrative experience, including at least 3-years supporting senior leaders or complex, cross-functional teams
• Must be able to travel throughout the Dallas-Forth Worth market as needed for business purposes, Mileage reimbursement in accordance with company policy.
• Proficient in Microsoft Outlook, Word, PowerPoint, and Excel (intermediate level: data organization, tracking, basic formulas)
• Strong written and verbal communication skills; able to draft professional correspondence and materials independently
• Demonstrated use of AI tools (e.g., Copilot, Claude, Gemini) for administrative or productivity tasks
• Curiosity about emerging AI and productivity tools; actively follows developments that could improve individual and team effectiveness
• Ability to manage multiple competing priorities under tight timelines
• Strong attention to detail and accuracy
• Capacity to maintain confidentiality and exercise sound judgment
• Comfort operating with ambiguity and adapting to changing needs in a fast-moving environment
• Strong organizational skills and a continuous improvement mindset

Key Competencies

• Proactive Execution – Anticipates needs and resolves issues before they elevate
• Business Acumen – Understands team priorities and aligns support accordingly
• Stakeholder Management – Effectively interacts across levels and functions
• Digital & AI Fluency – Uses modern tools and AI to automate, streamline, and improve workflows; stays current on emerging productivity technologies
• AI Curiosity – Actively experiments with AI tools, identifies practical applications, and shares relevant developments with the team
• Written Communication – Produces clear, polished communications and materials with minimal direction
• Attention to Detail – Ensures accuracy in communications and deliverables
• Discretion & Trust – Handles sensitive information with professionalism
• Resilience & Adaptability – Stays effective and composed through shifting priorities and ambiguous situations
• Operational Excellence – Continuously improves how work gets done

Preferred Qualifications

• Associate's or Bachelor's Degree
• Advanced proficiency in Microsoft Excel (pivot tables, data analysis, reporting)
• Experience with:
• Calendar optimization and executive scheduling at scale
• Event or meeting planning for distributed or hybrid teams
• Document management and workflow tools (SharePoint, OneDrive)
• Corporate travel and expense platforms (e.g., Concur)
• Strong research, editing, and content preparation skills
• Familiarity with AI prompt best practices or experience integrating AI into daily work routines
• Experience supporting geographically distributed or hybrid teams

Additional Information

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Work Location

This position is currently onsite, with the potential to transition to a partial hybrid schedule in the future based on business needs and leadership approval.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$53,100 - $72,500 per year

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.