Senior Administrative Assistant

New-York-Life; New York (NY); On-site; USD 61,000 - 86,000; Full time

Job summary

New York Life in New York is seeking a Senior Administrative Assistant to provide comprehensive support to several VPs in the FX Value Stream, coordinating communications, calendars, travel, and meeting logistics.

The role requires 5–7 years of admin experience, preferably in financial services; strong MS Office skills; discretion with confidential information; and a proven ability to multi-task and meet deadlines.

Qualifications

• 5-7 years of administrative support experience.
• Experience in Financial Services is preferred.
• Proficient with Microsoft Office Suite and collaboration tools.

Responsibilities

• Telephone coverage and routing messages.
• Manage VP emails and filekeeping.
• Coordinate VP calendar and travel.
• Process travel expenses and other expenses.
• Schedule meetings and coordinate rooms and calls.

Skills

Organizational skills

Strong communication

Discretion

Customer service

Multitasking

Education

Degree preferred or work experience

Tools

Microsoft Office Suite

Job description

Job DescriptionRequisition ID94647DepartmentField Experience Value StreamJob FunctionField Experience Value StreamLocationNew York,New York,United StatesRole Location DesignationHybrid - 3 days per weekJob Requisition ID: 94647Location Designation: Hybrid - 3 days per weekRole Overview:At New York Life, the Field Experience (FX) Value Stream is an organization which was established to empower advisors with the tools, training, and support they need to thrive. By aligning training, compensation, onboarding, productivity, and field strategy, the Field Experience value stream provides the capabilities needed to attract, retain, and empower the best agents and advisors in the industry.The Senior Administrative Assistant will provide comprehensive administrative support to several VPs in FX, as well as assist with departmental engagement initiatives and other administrative duties as needed. This role requires excellent organizational and communications skills, strong attention to detail, discretion in handling confidential information, well developed customer service acumen and the ability to multitask and meet demanding deadlines.What You'll Do:Telephone coverage to include assisting caller or taking messages for routing to the appropriate individualManages the VP’s emails and files for recordkeepingManages the VP’s calendarCoordinate VP’s travelReconciles and submit VP’s travel expenses as well as process other expenses as neededCoordinate and schedule meetings, reserve rooms, forward meeting notices, arrange conference calls or video conferences, order meals, arrange dinners, and prepare meeting materialsWhat You'll Bring:Minimum 5-7 years of administrative support experienceDegree preferred or work experiencePrevious experience in Financial Services is requiredProficient with Microsoft Office Package – Teams, Outlook, Word, Excel, PowerPoint and Access a plusExcellent recordkeepingExcellent file management - creation, maintenance, and dispositionCoordinates all travel and expensesTimely and accurate expense managementDirects inquiries and follow ups with the appropriate parties to assure timely and thorough resolutionFamiliar with the infrastructure of the Foundational Business and can route inquiries to the right place quickly within and outside of the divisionUnderstands Company policies and procedures and can resolve routine inquiries for staff quickly and correctlyDemonstrates a strong sense of urgencyPossesses a clear understanding of prioritiesGood oral and written communication skillsMust be discreet in handling confidential informationMust be a team player#LI - EM1#LI - HYBRIDJob Level: LEVELAA3Pay TransparencySalary Range: $60,500-$86,000Overtime eligible: NonexemptDiscretionary bonus eligible: YesSales bonus eligible: NoActual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.Our BenefitsWe provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.Our Commitment to InclusionAt New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.Job Requisition ID: 94647Read More