Senior Administrative Assistant

First Horizon Bank; Fort Myers (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

First Horizon Bank seeks a Senior Administrative Assistant to ensure smooth daily operations for the Market President, support CRA initiatives, and manage community engagement activities. You will coordinate events, handle facilities needs, and maintain filing systems while providing high-level administrative support to management and staff.

The role emphasizes strong organizational skills, effective communication, and the ability to manage multiple competing priorities in a fast-paced banking

Qualifications

• Minimum 3 years in a similar administrative role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and calendar management.
• Experience coordinating events and supporting community initiatives.

Responsibilities

• Oversee general office operations and vendor relationships.
• Assist in coordinating executive schedules and meetings.
• Plan events including venues, catering, and logistics.
• Prepare agendas, handouts, and confidential documents.
• Screen calls, manage correspondence, and maintain records.
• Support CRA initiatives and community partnerships.

Skills

Organization & Time Management

Communication

Problem Solving

Attention to Detail

Customer Service

Event Planning

Technical Proficiency

Facility Management

Community Engagement

Adaptability

Education

High school diploma or GED

Tools

Microsoft Office Suite

Facilities booking software

Project management software

Job description

Location: Onsite listed in the job posting.

SUMMARY

The Senior Administrative Assistant reports directly to the Market President and is responsible for ensuring the seamless day-to-day operations of the office, coordinating events, managing facilities, and supporting Community Reinvestment Act (CRA) initiatives and relationships. This key associate role provides administrative and organizational support to management and associates, while also serving as a liaison for community engagement activities.

Weekly Scheduled Hours: Monday - Friday 8:30 am - 5 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee general office operations including supply management for the team, vendor relationships, and facility maintenance to create an efficient and professional environment for associates and our clients
• Assists in coordinating executive schedules
• Schedules and prepares for meetings, programs, events, or conferences including arrangements for internal and external location setups and catering services as appropriate
• Prepares agenda, handouts, documents, and/or any other information for scheduled meetings
• Screens incoming calls and correspondence and responds independently when possible
• Composes and prepares confidential correspondence, reports, and other complex documents
• Reviews and disseminates information received from other departments and external sources
• Organizes and maintains file system, and files correspondence and other records
• Creates and maintains databases and spreadsheet files
• Researches, compiles, and analyzes data for special projects and various reports
• Assists in the day-to-day management of relationships with non-profit community partners and colleagues in maximizing Company impact in the community
• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

ESSENTIAL SKILLS

• Organization & Time Management - Ability to prioritize multiple tasks and projects, maintain a high level of organization, and meet deadlines in a fast-paced environment
• Communication - Strong written and verbal communication skills for interacting with associates, external partners, vendors, and our clients. Ability to produce clear, professional correspondence and event materials
• Problem Solving - Proactive approach to identifying issues related to office operations, facilities, and event logistics, and implementing effective solutions
• Attention to Detail - Meticulous in managing records, scheduling, facility needs, and CRA compliance documentation
• Customer Service - Demonstrates a high level of professionalism in supporting associates and responding to the needs of our clients during events and community initiatives
• Event Planning - Experience or aptitude for organizing meetings, events, and community engagement activities, including budget management, logistics, and vendor coordination
• Technical Proficiency - Proficient in Microsoft Office suite (Word, Excel, Outlook, PowerPoint); ability to learn and use project management, facilities booking, or event coordination software
• Facility Management - Basic knowledge of building maintenance operations, safety protocols, and workspace optimization for associates.
• Community Engagement - Interest or experience in supporting CRA and corporate social responsibility initiatives; ability to coordinate volunteer opportunities and track community impact
• Adaptability - Flexibility to adjust to changing priorities and support a positive team environment

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

None required

QUALIFICATIONS

High school diploma or GED with at least 3 years of experience in a similar role

About Us

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/__https:/www.firsthorizon.com/__;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6_kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Job Identification: 1264

Job Category: Support

Job Schedule: Full time