Senior Administrative Assistant

Brother USA; Bridgewater (MA); Hybrid; USD 39,743 - 49,593; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) retirement savings plan

Educational assistance program

Job summary

Brother USA is seeking a Senior Administrative Assistant in Bridgewater, Massachusetts to provide high-level support to executives and ensure seamless daily operations. This hybrid role involves coordinating travel, managing calendars, and overseeing financial record-keeping.

The ideal candidate has over five years of experience in administrative roles and is proficient in procurement and expense management systems. A strong commitment to organizational excellence and customer service is essential.

Qualifications

• 5+ years as an administrative assistant supporting senior executives.
• 5+ years experience with administrative and business operations systems.
• Knowledge of procurement systems.

Responsibilities

• Manage calendars, travel arrangements, and expense reporting.
• Assist executives with planning departmental functions.
• Maintain accurate financial records and support end-of-month requirements.

Skills

Strong written and verbal communication

Organizational skills

Problem-solving and critical thinking

Customer service skills

Education

High School Diploma (or G.E.D.)

Associate's Degree in Business or related field

Tools

SAP

Travel and Expense Management Systems

Job description

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.

Why Work at Brother?

Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer‑centric, and socially responsible. We value work‑life balance and flexibility, and have introduced policies such as a hybrid office schedule, casual dress code, and flexible Fridays, allowing dedicated focus time or an earlier start to the weekend, year‑round. Our commitment to employee growth and development is demonstrated through facilitated courses, certificate programs, and investment in resources that enable self‑paced learning.

Role Overview

The Senior Administrative Assistant delivers high‑level support to executives and the department by managing calendars, coordinating meetings and travel, overseeing expense processing, and maintaining financial record‑keeping to ensure seamless daily operations through strong organization, proactive communication, and efficient execution of administrative and operational tasks.

Duties & Responsibilities

Administrative Support

• Assist department executive, leadership, and staff with planning special functions, visitors, and departmental events
• Arrange domestic and international travel, including itineraries and expense reporting
• Complete requested expense reports for facility‑related departments
• Develop and maintain work instructions for repeatable departmental tasks
• Receive and distribute mail to department stakeholders
• Order office supplies for the facility departments
• Aide in arranging and organizing facility events
• Complete special reporting or presentation needs for department stakeholders
• Support front desk and reception functions as needed
• Maintain distribution lists, reserve conference rooms, and plan Latin American regional meetings (corporate planning support)
• Manage expatriate processes, including travel support on entry to the US, ESL setup, and mail distribution

Financial, Accounting, and Purchasing

• Assist with maintaining accurate financial records based on accounting standards
• Support end‑of‑month department financial requirements
• Issue purchase orders and process vendor invoices
• Assist with collecting payments
• Reconcile invoices with time cards, vendor hours, and P&L
• Handle purchasing needs for the entire department
• Obtain necessary approvals and create requisitions

Budget and Purchasing

• Create purchase orders and perform goods receipts
• Help control facility costs
• Assist with tracking monthly facility expense reporting and future forecast spend communications

Experience & Qualifications

Education

• High School Diploma (or G.E.D.)
• Associate's Degree in Business or related field - Preferred

Experience

• 5+ years as an administrative assistant or in office work supporting one or more senior executives, managing complex domestic and international travel
• 5+ years with administrative and business operations systems, including travel coordination platforms, invoice processing tools, expense management software, and related workflow applications

Software/Technical Skills

• Knowledge of procurement systems (SAP, Zycus, or similar platforms)
• Knowledge of Travel and Expense Management Systems

Other Skills/Knowledge/Abilities

• Strong written and verbal communication and presentation skills
• Ability to build relationships with internal and external stakeholders
• Strong organizational and time management skills
• Problem‑solving and critical thinking with attention to detail and follow‑up
• Self‑motivated with the ability to work independently and within a team environment
• Outstanding customer service skills and dedication to providing exceptional customer care
• Ability to adapt well to change and successfully set and adjust priorities as needed

Additional Details For This Role

This role is hybrid; employees may work remotely up to two days per week subject to business needs. Assigned office days will be determined by your manager.

Base Salary

• Targeted base salary range: $28.85 - $36.00 per hour
• Base salary determined by education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and market alignment
• Base salary accounts for the entirety of on‑target earnings; no additional incentives or variable pay are applicable.

Our Benefits

We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance effective from day one. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. We also offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2026/guidebook/

Our Mission, Vision & Culture

Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers—accountability, authenticity, boldness, and excellence—to consistently deliver on our vision, mission, and shared values.

About Where We Work

Brother’s corporate headquarters for the Americas is in Bridgewater, NJ. The location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans 1.5 million square feet—equivalent to 26 football fields—located on Brother Boulevard. Other facilities include Westminster, CO; Richmond, VA; Perris, CA; and additional distribution centers. Our outside sales teams work remotely within their territories to stay geographically close to the accounts they support.

Equal Opportunity Employer (EOE) Statement

Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state, or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at [e-mail].