Senior Admin Support/Project Information Specialist (A-V Mgmt)

Alliance Global Group, LLC; Arlington (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Alliance Global Group LLC is seeking a Senior Administrative Support / Project Information Specialist in Arlington, VA. The role requires coordinating information management, facilities support, and event readiness while ensuring operational continuity.

A strong background in administrative leadership and information management is essential, with an active SECRET clearance preferred or ability to obtain one.

Qualifications

• Bachelor’s degree in business, information management, public administration, management, or related field.
• 10+ years of administrative management or related experience.
• Experience developing policies, SOPs, or process documentation.
• Experience evaluating program effectiveness and implementing improvements.
• Experience training staff and providing procedural guidance.
• Experience in professional, regulated or contractor environments.
• Proficiency with Microsoft Office suite and databases.
• Experience supporting conference and event facilities.
• Strong written and verbal communication skills.

Responsibilities

• Develop, maintain, and implement organizational policies and process improvements.
• Evaluate program effectiveness, identify gaps, and support corrective actions.
• Provide training and technical assistance to staff on administrative processes.
• Support information and records management, data entry, and reporting.
• Use Microsoft Office and databases to support reporting and project information.
• Coordinate meeting, training, and event readiness, including room setup and logistics.
• Provide on-site audio-visual support and troubleshoot basic A/V issues.
• Create and edit presentations and multimedia content for meetings.
• Support facilities, office management, building services, and HR administration.
• Maintain professional, customer-focused interactions with staff and stakeholders.
• Manage multiple tasks, prioritize urgent needs, and meet deadlines.

Skills

Communication skills

Organizational skills

Time management

Multitasking

Customer service

Education

Bachelor's degree in business or related field

Tools

Microsoft Outlook

Microsoft Teams

Word

PowerPoint

Excel

Databases

Job description

Senior Admin Support/Project Information Specialist (A-V Management)

Full‑time position in Arlington, VA, USA. Alliance Global Group LLC (AGG) is a certified Service‑Disabled Veteran Owned business supporting Foreign Military Sales and program management. We are looking for a senior administrative professional with an Active Secret Clearance or the ability to obtain one.

Position Summary

The Senior Administrative Support / Project Information Specialist provides leadership in administrative and operational support, coordinating information management activities, facilities support, conference and training room operations, and audio‑visual event support. This role drives organizational efficiency through process coordination, records and information management, staff support, event readiness, and operational continuity.

Key Responsibilities

• Develop, maintain, and implement organizational and administrative policies, procedures, and process improvements.
• Evaluate program and operational effectiveness; identify gaps, recommend improvements, and support implementation of corrective actions.
• Provide training, guidance, and technical assistance to staff on administrative processes, information workflows, records procedures, and office support functions.
• Support information and records management activities, including document organization, data entry, database updates, report generation, and quality control.
• Use Microsoft Office, collaboration tools, databases, and computerized systems to support reporting, tracking, project information, and administrative requirements.
• Coordinate meeting, training, conference, and event readiness, including room scheduling, setup, logistics, equipment checks, and post‑event reset.
• Provide on‑site audio‑visual support and troubleshoot basic A/V issues during meetings and events, including microphone, monitor, presentation, and visual material access issues.
• Create, update, and edit presentations, visual materials, and audio‑visual content, including slides, videos, and meeting‑support materials.
• Support facilities, office management, building services, security coordination, human resources administration, and other operational support functions.
• Maintain a professional, customer‑focused approach when interacting with staff, visitors, executives, vendors, and external stakeholders.
• Manage multiple tasks simultaneously, prioritize urgent requirements, meet deadlines, and resolve complex administrative or operational issues.

Required Qualifications

• Bachelor’s degree in business, information management, public administration, management, or a related field; relevant certifications may be considered in lieu of some educational requirements.
• At least 10 years of administrative management, project information management, facilities coordination, records management, or related professional experience.
• Experience developing, updating, and implementing administrative or organizational policies, procedures, manuals, SOPs, or process documentation.
• Experience evaluating program effectiveness, identifying process improvements, and recommending operational enhancements.
• Experience providing staff training, technical assistance, procedural guidance, or customer support.
• Experience supporting information and records management activities in a professional, regulated, government, or contractor environment.
• Proficiency with Microsoft Outlook, Teams, Word, PowerPoint, Excel, databases, and other computerized business systems.
• Experience supporting conference rooms, training rooms, executive meeting spaces, or event facilities.
• Experience providing basic on‑site A/V troubleshooting, including microphone, monitor, video display, presentation access, and connectivity support.
• Experience creating or editing presentations, videos, visual materials, or other meeting‑support content.
• Experience supporting office management, facilities management, human resources administration, security coordination, or related administrative services.
• Strong written and verbal communication skills.
• Strong organizational, customer service, problem‑solving, and time‑management skills.
• Ability to respond quickly and flexibly in a fast‑paced, time‑sensitive environment.
• Ability to manage multiple priorities, meet deadlines, and identify and resolve complex problems.
• Physical ability to move files, file boxes, room setup materials, furniture, equipment, or similar items when required.
• U.S. Citizenship required.
• Ability to obtain and maintain a SECRET security clearance; active Secret clearance preferred.

Alliance Global Group is an Equal Opportunity/Affirmative Action Employer. We comply with the requirements of 41 CFR §§ 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a), prohibiting discrimination against qualified individuals based on protected veteran status or disability and requiring affirmative action to employ and advance individuals without regard to race, color, religion, sex, national origin, protected veteran status, or disability.