Senior Adjuster

Sedgwick; Michigan; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Sedgwick is seeking a Senior Adjuster to investigate and adjust property and casualty claims, residential and commercial, with minimal supervision. The role emphasizes timely communication with involved parties and accurate coverage determinations.

Responsibilities include interviewing claimants, preparing cost estimates, negotiating settlements, and maintaining client relationships. Travel may be required as part of the job responsibilities.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• IIA-AIC designation required.
• Appropriate state adjuster license is required.

Responsibilities

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.

Skills

Communication

Customer service

Time management

Attention to detail

Teamwork

Independent work

Multitasking

Education

Bachelor's degree

IIA-AIC designation

Adjuster license

Tools

Microsoft Office

Job description

Senior Adjuster

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Primary Purpose

To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.

Essential Functions and Responsibilities

• Inspects claims and contacts involved parties in a timely manner.
• Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves.
• Examines insurance policies and other records to determine insurance coverage.
• Prepares estimates for cost of repair and/or replacement.
• Conducts interviews with claimant and witnesses regarding submitted claim(s).
• Negotiates and settles both 1st and 3rd party claims.
• Addresses salvage and subrogation as required by the client.
• Maintains client relationships to assure repeated business referrals.

Additional Functions and Responsibilities

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Qualifications

Education & Licensing

• Bachelor's degree from an accredited college or university preferred. IIA-AIC designation required. Appropriate state adjuster license is required.

Experience

• Two (2) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Demonstrated commitment to timely reporting
• Strong customer service skills
• Strong interpersonal skillsnal skills
• Attention to detail and accuracy
• Good time management and organizational skills
• Ability to work independently or in a team environment
• Ability to meet or exceed Performance Competencies

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

• Must be able to stand and/or walk for long periods of time.
• Must be able to kneel, squat or bend.
• Must be able to work outdoors in hot and/or cold weather conditions.
• Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
• Be able to lift/carry up to 50 pounds
• Be able to push/pull up to 100 pounds
• Be able to drive up to 4 hours per day.
• Must have continual use of manual dexterity.

Auditory/Visual

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.