Senior Accounts Receivable Analyst

Automox; United States; Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Equity for Full-Time Employees

401K Match

Flexible PTO

Health Plans with employer contrib.

Disability Insurance

Life Insurance

Company HSA Contribution

Job summary

Automox in the United States is seeking an experienced Accounts Receivable professional to own billing, collections, and cash applications in a remote-first environment. You’ll help ensure financial health and operate with autonomy across a fast-growing SaaS business.

Ideal candidates bring 5+ years of AR experience, strong NetSuite/SuiteBilling knowledge, and a proven ability to collaborate cross-functionally while delivering accurate, timely cash flow insights.

Qualifications

• 5+ years in accounts receivable, billing, collections, or related role with complex AR ops.
• Extensive experience with NetSuite ERP and SuiteBilling preferred.
• Strong analytical skills with ability to interpret data and deliver insights.
• Exceptional communication with a customer-focused approach to collections.
• High independence and ability to work effectively in a remote environment.
• Proficiency in Microsoft Excel and Google Sheets.
• Experience with tools like Salesforce, Zendesk, Tesorio, Gmail, Stripe is a plus.
• Familiarity with SaaS business models and subscription billing.

Responsibilities

• Accounts Receivable Management: process end-to-end AR across new business, expansions, contract mods, auto-renewals and multi-year agreements.
• Collections: proactive collections strategies to drive timely payments and strong customer relationships.
• Cash Application: apply payments to accounts, research unapplied cash, chargebacks, and short-pays.
• Credit & Billing Adjustments: issue memos, manage credits/holds, ensure proper documentation.
• Data Analysis: analyze AR trends and metrics to improve cash flow and reduce risk.
• Month End Close: assist with month- and year-end close and revenue-related transactions.
• NetSuite & SuiteBilling Expertise: leverage NetSuite to execute billing and drive improvements.
• Audit Support: prepare schedules and reconciliations; support SOX controls.
• AI & Automation: leverage AI tools to streamline AR workflows and forecasting.
• Collaboration: work with Sales, Customer Success, and Ops to resolve discrepancies.
• Remote Work Excellence: thrive in a fully remote setting.

Skills

Accounts Receivable

NetSuite

SuiteBilling

Analytical skills

Communication skills

Remote work

Excel/Sheets

Tools

NetSuite ERP

SuiteBilling

Salesforce

Zendesk

Stripe

Job description

Are you ready to own something big? Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform. Our product works autonomously and so do our teams. We value a ‘one team’ mentality where everyone’s unique skills contribute to an environment that encourages collaboration and ownership. At Automox you’re enabled to do your best work, grow your career, and have an impact that will be noticeable. WE ARE A_TOMOX… all that’s missing is U!

Overview

We value more than just experience at Automox and we’re counting on you to bring your drive, coachability, intelligence, and character. You’re a highly motivated and detail-oriented individual who will play a critical part in our accounts receivable function, including billing, collections, and cash application activities, while helping ensure the company's financial health and operational efficiency. Success in this role requires attention to detail, excellent communication skills, and the ability to work independently while collaborating effectively in a remote-first environment.

How You’ll Drive Success

• Accounts Receivable Management: Process the end-to-end accounts receivable process ensuring timely and accurate invoicing across various transactions including new business, expansions, contract modifications, auto-renewals, multi-year agreements, and overages.
• Collections: Execute proactive, customer-centric collections strategies to drive timely payments, maintain strong customer relationships, and achieve collections efficiency and cash collection targets through effective use of NetSuite and Tesorio.
• Cash Application: Accurately apply and post incoming customer payments (ACH, wire, credit card, and Stripe) to the correct accounts, research and resolve unapplied cash, chargebacks, and short-pays in a timely manner.
• Credit & Billing Adjustments: Issue credit and debit memos, manage customer credit monitoring including holds and limits, and ensure adjustments are accurate and properly documented.
• Data Analysis: Analyze AR trends, aging reports, collections performance, and key metrics to provide actionable insights that improve cash flow, reduce risk, and support accounting leadership.
• Month End Close: Support month-end and year-end close activities, including finalizing billing procedures, reconciling AR-related accounts, and ensuring the accuracy of accounts receivable balances and revenue-related transactions.
• NetSuite & SuiteBilling Expertise: Leverage deep knowledge of NetSuite and SuiteBilling to execute billing operations, troubleshoot issues, support system enhancements, and drive process improvements.
• Audit Support: Prepare audit schedules, account reconciliations, customer billing support, and other documentation requested by internal and external auditors. Assist with SOX controls, testing requests, and process documentation to support audit readiness and compliance.
• AI & Automation: Embrace AI tools and automation to streamline AR workflows, accelerate collections, improve forecasting, and continuously identify smarter ways to work in a fast-moving business.
• Collaboration: Work cross-functionally with Sales, Customer Success, Account Managers, Sales Operations, and other teams to resolve billing discrepancies and improve customer satisfaction.
• Remote Work Excellence: Thrive in a fully remote setting, demonstrating initiative, reliability, and accountability in meeting deadlines and achieving goals.

What You Bring To The Table

• 5+ years of experience in accounts receivable, billing, collections, or a related role, with a proven track record of managing complex AR operations.
• Extensive experience with NetSuite ERP and SuiteBilling is highly preferred.
• Strong analytical skills with the ability to interpret data and deliver actionable insights.
• Exceptional communication with a customer-focused approach to collections.
• High level of independence and self-motivation, with a demonstrated ability to excel in a remote work environment.
• Proficiency in Microsoft Excel and Google Sheets
• Experience with business tools such as SalesForce, Zendesk, Tesorio, Gmail, and Stripe is a plus.
• Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
• Familiarity with SaaS business models and subscription billing is a preferred.
• Thrives in a fast-paced, high-growth environment as a proactive self-starter, and is comfortable adopting AI and automation tools to increase efficiency.

The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location.

Compensation

$65,000—$75,000 USD

LOCATION

We are a fully distributed company of remote employees. ***Note: We currently don’t hire in California or New York metro***

About Automox

Automox is the cloud-native IT operations platform for modern organizations. Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef. It makes it easy to keep every endpoint automatically configured, patched, and secured – anywhere in the world. The future of IT Operations is cloud-native – and right now. Will you join us?

EMPLOYMENT AT AUTOMOX

• Must be able to pass a federal, state, county background check
• Complete a local in-person verification

TOTAL REWARDS: Thrive with Us

• Competitive Salary
• Equity for Full-Time Employees
• 401K Match
• Flexible PTO, generous sick time policy

Health & Wellness

• Comprehensive Health Plans with generous employer contributions
• 100% Company-paid Short Term/Long Term Disability and Life Insurance
• Company HSA Contribution: $100-$200 per month based on tier

Happiness & Well-Being

• $25 per month Lifestyle Spending Account
• Internet Reimbursement - $50/month
• $500 Home office stipend
• $10k Adoption Benefit
• Comprehensive Family Planning Covered on Meritian Medical Plan

We are committed to an inclusive and diverse company. Automox is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

We are not able to sponsor work visas at this time.