Senior Accounting Manager

Twilio; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Twilio Inc. is seeking a Senior Accounting Manager for its Controllership PMO. You will define strategic initiatives across Controllership, lead high-visibility projects from ideation to go-live, including M&A integrations and system implementations, leveraging AI and automation.

You will support Accounting, Tax and SEC Reporting, collaborate with R&D and GTM, manage automation of processes, drive efficiency, and ensure compliance as the company scales; this remote role is based in Mexico.

Qualifications

• 8+ years in accounting, preferably in global public companies with 1B+ revenue
• Deep understanding of US GAAP and ability to interpret complex accounting scenarios
• Direct experience with SOX and ability to identify and mitigate risks
• Proven track record managing cross-functional projects from initiation to closure
• Hands-on automation experience with accounting tools
• Experience with Oracle ERP or similar systems

Responsibilities

• Lead multiple complex strategic initiatives across Controllership and cross-functional teams to ensure on-time, within-scope delivery
• Drive automation of operational processes and contribute to CFO-level automation initiatives
• Champion org-wide change-management, communicate with stakeholders, and promote effective problem-solving

Skills

US GAAP

SOX compliance

Cross-functional PM

Automation skills

Communication

Stakeholder mgmt

Documentation

Tools

Oracle ERP

Job description

Who we are

At the company, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at the company is in your hands..

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote‑first company, you may be asked to report in person on an ad‑hoc basis for team gatherings, functional off‑sites or customer meetings..

See yourself at the companyJoin the team as the company’s next Senior Accounting Manager.

About the job

As Senior Accounting Manager within our Controllership PMO group, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high‑visibility, high‑impact projects from ideation and strategy through planning, execution and go‑live, including M&A integration, global system implementations, and operational process improvements leveraging AI and automation. Wit

With a focus on driving efficiency, scalability and compliance to support the company’s growth, you will support stakeholders across the Controllership org, including Accounting, Tax, and SEC Reporting, and operational teams including AP, Billing and Payroll. You will also interact heavily with cross‑functional teams in R&D and GTM.

Responsibilities

In this role, you’ll:

• Lead multiple complex strategic initiatives: Partner with senior members of the Controllership organization and cross‑functional teams (Billing Platform, Financial Systems Enablement, IT/Support, ERP PMO, M&A, Finance) to ensure resources are focused on the highest priority work and all projects are delivered on time, within scope and within budget.
• Drive automation of operational processes: Identify, validate and prioritize automation opportunities and project manage execution. Contribute to CFO‑level automation initiatives through knowledge sharing, advocacy and project support when needed.
• Champion critical, org‑wide change‑management efforts: Proactively communicate with a broad set of stakeholders and follow up to confirm understanding; focus on solving problems, and create a space where new ideas are encouraged, discussed, supported and developed.

Qualifications

the company values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering the company. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years in Accounting, with preferred experience in global public companies with 1B+ in annual revenue
• Deep understanding of US GAAP, with a demonstrated ability to interpret, document and operationalize new, complex accounting scenarios
• Direct experience with SOX, with demonstrated ability to identify and assess risks and implement appropriate mitigations
• A proven track record managing cross‑functional projects from initiation to closure
• Demonstrated success automating accounting and operational processes, and hands‑on experience with a wide range of automation tools
• Exceptional communication skills, with the ability to express yourself clearly and succinctly, both in writing and verbally, to multiple levels within the organization
• Experience building productive relationships across orgs and levels
• Natural ability to codify information and create and maintain institutional, permanent documentation

Desired:

• Experience with Oracle ERP or similar systems, including implementation and troubleshooting

Location

This role will be remote, and based in Mexico.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings.

What We Offer

Working at the company offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

the company thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call the company Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

the company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, the company participates in the E‑Verify program in certain locations, as required by law.