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Pacific Life Insurance Company in Charlotte, NC seeks a professional to manage complex reconciliations (bank, suspense, system-to-general ledger), identify timing differences, and resolve items within SLAs. The role analyzes results, applies best practices to improve processes, and partners with Accounting, Operations, Treasury, and Technology to implement improvements.
Base pay range is $103,140–$126,060 with potential incentives; benefits include medical, dental, vision, 401(k), and paid time
Performs Complex Reconciliations and Issue Resolution (50%)
Prepares and reviews complex bank, suspense, and system-to-general ledger reconciliations. Identifies, investigates, and resolves reconciling items, including timing differences, errors, and unusual transactions. Ensures reconciliation deliverables meet established timelines, quality standards, and Service Level Agreements.
Analysis and Process Improvement (30%)
Analyzes reconciliation results and trends to identify root causes of discrepancies and recommends solutions. Applies best practices and functional expertise to improve processes, enhance efficiency, and strengthen controls. Partners with stakeholders to implement process improvements and resolve upstream or downstream issues impacting reconciliations.
Controls, Documentation, and Collaboration (10%)
Supports the maintenance of internal controls (including ICFR) over reconciliation processes. Creates and maintains and documentation of procedures, controls, and standard operating practices. Collaborates with business partners across Accounting, Operations, Treasury, and Technology to ensure alignment and data integrity.
Leadership and Project Support (10%)
Acts as a resource for team members by providing guidance on complex reconciliation issues and best practices. May lead functional initiatives or support projects related to system implementations, process enhancements, or testing activities (e.g., UAT). Contributes to knowledge sharing and team development.
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $103,140.00 - $126,060.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
You Can Be Who You Are
We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.
What’s life like at Pacific Life? Visit Instagram.com/lifeatpacificlife
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Pacific Life is more than a job — it’s a career with purpose. For nearly 160 years, we’ve helped people protect their financial futures through strength, stability, and innovation. Join us to make a meaningful impact and build a career where you can thrive. Learn more.
Pacific Life's success is driven by our people. We create, embrace and sustain an inclusive workplace where all employees are respected and supported throughout their career. Our values inspire and direct our actions shaping the vibrant culture we proudly uphold. Learn more.