Senior Accountant

AI Chopping Block; San Francisco, Northern (CA, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible PTO

Medical, dental, vision benefits

Retirement plan

Parental leave

AI-driven finance tools

Job summary

Sierra is the leading platform for customer-facing AI agents, partnering with top brands to transform customer service and business growth. We are headquartered in San Francisco and value trust, customer obsession, craftsmanship, intensity, and family balance.

The role focuses on managing end-to-end accounting close, daily accounting tasks, audit readiness, and finance transformation with AI-enabled tooling. A growth-minded individual will thrive in a fast-paced, in-person environment.

Qualifications

• 4-8 years of accounting experience in public/private contexts.
• Proficient in US GAAP.
• Ability to identify improvement areas and build AI-driven solutions.
• Desire to drive operational efficiency to scale accounting.
• Structured, self-directed, detail-oriented process designer.

Responsibilities

• Manage end-to-end accounting close globally.
• Perform daily ad hoc accounting tasks (vendor bills, payroll, reconciliations).
• Prepare for audit readiness with external auditors.
• Drive finance transformation using AI and tooling at scale.

Skills

Accounting experience

US GAAP proficiency

AI-driven improvements

Operational efficiency

Process design

Tools

CFO tech stack

Job description

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you’ll do

• Manage end-to-end accounting close

  • Support the Accounting Lead with month close procedures globally

  • Prepare supporting documentation and reconciliations including but not limited to cash, prepaids, fixed assets, other assets, payroll, and accruals

  • Help to implement close management software

  • Perform initial review for accuracy and completeness of expenses including developing a robust accrual process

  • Liaise with FP&A in the preparation of the monthly reporting package including period-over-period analysis

• Perform daily ad hoc accounting tasks

  • Assist with review of vendor bills, corporate credit cards, and employee reimbursements

  • Manage cash application daily and monitor global balances

  • Improve collections by building robust automated processes

  • Coordinate with payroll to review payroll journal entries and ensure all required payroll taxes are paid

• Prepare for audit readiness

  • Coordinate with external auditors for timely submission of all required requests (Global Audit and Local Statutory Audits)

• Drive Finance Transformation initiatives to leverage AI and tooling at scale

  • Enhance or upgrade our tech stack to enable the latest in AI technology

  • Challenge our processes and develop an AI-first approach

What you’ll bring

• 4-8 years of accounting experience with a mix of public (highly regulated) and private (hyper-growth) companies

• Proficient in US GAAP

• Ability to identify areas for improvement and build solutions using AI

• Desire to drive operational efficiency to scale the accounting function

• A structured, self-directed, detail-oriented builder and problem solver who can design a process where none exists, run it, and improve it over time without being managed toward it. A bias for simplifying and automating processes and a passion for building an AI-native finance function.

Even better…

• Previous IPO experience with enterprise B2B software company

• CPA license and/or Big 4 experience

• Proficiency with our modern office-of-the-CFO tech stack

Our values

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.

• Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.

• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.

• Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.

• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.

What we offer

We want our benefits to reflect our values and offer the following to full-time employees:

• Flexible (unlimited) paid time off

• Medical, dental, and vision benefits for you and your family

• Life insurance and disability benefits

• Retirement plan dependent on country of employment

• Parental leave

• Fertility and family building benefits through Carrot

• Lunch, as well as delicious snacks and coffee to keep you energized

• Discretionary benefit stipend giving people the ability to spend where it matters most

• Free alphorn lessons

These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.

Be you, with us

We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.