Executive Assistant

Sierra; London (KY); Hybrid; USD 53,000 - 80,000; Full time

Benefits offered by this job

Flexible (unlimited) paid time off

Medical, dental, and vision benefits

Life insurance and disability benefits

Retirement plan

Parental leave

Fertility and family building benefits

Lunch and snacks

Discretionary benefit stipend

Free alphorn lessons

Job summary

Sierra, a leading platform for customer-facing AI agents, is seeking an experienced Executive Assistant to support our London team. You will manage calendars, coordinate meetings, plan events, and support executives in a fast-growing, in-person environment.

The role requires 5+ years of EA experience, strong relationship skills, and readiness to be in the London office four days per week, with occasional travel. Proficiency in Google Suite and Slack is essential.

Qualifications

• 5+ years of Executive Assistant or similar role.
• Ability to build relationships with cross-functional teams and external partners.
• Excellent time management and prioritisation skills.
• Experience supporting C-suite or senior executives is preferred.
• Proficient in Google Suite and Slack.

Responsibilities

• Proactively manage calendars, coordinate meetings, and handle logistics.
• Prepare meeting materials and follow-up documents.
• Plan internal events and support external events and travel.
• Help build and optimize administrative systems for the team.

Skills

Calendar management

Event planning

Cross-functional collaboration

Travel coordination

Google Suite

Slack

Tools

Google Workspace

Slack

Job description

About us

Sierra is the leading platform for customer-facing AI agents, working with many of the world\'s biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google\’s earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google\’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

What you\'ll do

• Proactively manage calendars, including coordinating sales and partnership meetings, discovery calls, legal contract negotiations, etc.




• Ensure the effectiveness of meetings by sending preparation and follow-up materials, such as sales agreements, legal documents, etc.




• Plan and execute internal events (in-person and virtual), including team offsites, trainings, and team travel weeks. Support external events, including happy hours, sporting events, leadership in market tours, and beyond.




• Establish new and improve existing administrative systems and processes while helping build the founding Sierra admin team.

What you\'ll bring

• 5+ years of Executive Assistant or similar role.




• Ability to build relationships and partner effectively with cross-functional teams and external partners.




• Excellent time management skills, willingness and ability to quickly shift tasks and priorities, and anticipate the needs of others before they arise.




• Ability to organize, analyze, and prioritize workflows, often interpreting and leveraging data.




• Willingness and ability to be in the London office 4 days per week and ability to travel with leaders if needed (~est 1x per quarter).




• Advanced proficiency with Google Suite & Slack.

Even better...

• Experience in a fast-growing, in-person start-up environment.

Our values

• Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.




• Customer Obsession: We deeply understand our customers\’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.




• Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn\’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.




• Intensity: We know we don\’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn\’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.




• Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other\’s personal and professional achievements.

What we offer

We want our benefits to reflect our values and offer the following to full-time employees:

• Flexible (unlimited) paid time off




• Medical, dental, and vision benefits for you and your family




• Life insurance and disability benefits




• Retirement plan dependent on country of employment




• Parental leave




• Fertility and family building benefits through Carrot




• Lunch, as well as delicious snacks and coffee to keep you energized




• Discretionary benefit stipend giving people the ability to spend where it matters most




• Free alphorn lessons

These benefits are further detailed in Sierra\'s policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra\'s equity plans subject to the terms of the applicable plans and policies.

Be you, with us

We\'re working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.