Senior Account Supervisor

GO PR; New York (NY); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Hybrid work (2 days in office)

Bonus structure

Generous vacation and PTO

Wellness days

Medical and dental insurance

Annual company retreat

Travel opportunities

Paid family leave

Job summary

GO PR is seeking a strategic Senior Account Supervisor to lead a dynamic team focused on travel, hospitality, and lifestyle clients. You will translate business objectives into thoughtful, results-driven communications strategies and oversee senior client relationships.

The role requires 6–8 years in media relations, strong leadership and a proven ability to drive integrated campaigns while mentoring staff. Hybrid work in Flatiron supports collaboration with senior leadership and clients.

Qualifications

• 6–8 years of media relations experience in an agency setting with travel/hospitality/lifestyle focus.
• 2+ years of direct people management experience.
• Proven track record leading client accounts and mentoring teams.
• Strong strategic thinking and storytelling with high-level media relationships.

Responsibilities

• Serve as the day-to-day strategic lead across a travel/hospitality and lifestyle portfolio.
• Oversee client accounts to ensure high-quality work aligned with objectives.
• Manage workflow and delegate tasks to ensure timely, strategic deliverables.
• Develop creative pitches and PR initiatives to drive brand awareness and media exposure.
• Mentor and develop a team from junior to senior levels, including feedback and coaching.
• Build relationships with journalists and influencers to expand coverage opportunities.

Skills

Media relations

Team leadership

Strategic thinking

Campaign development

Client counseling

AI in workflow

Job description

GO PR is looking for a strategic, creative and highly motivated Senior Account Supervisor to join our GO team. This role is designed for an experienced communications professional with at least six (6) to eight (8) years experience who is eager to lead a dynamic and creative team, is passionate about travel, hospitality and lifestyle and understands how to translate a client's business objectives into thoughtful, results-driven communications strategies.

The Senior Account Supervisor will serve as a senior account leader, overseeing a portfolio of hospitality and destination clients, reporting directly to the Founder. The ideal candidate is a strong strategic thinker, trusted client counselor and skilled media relations professional who can balance big-picture thinking with flawless execution. GO PR Senior Account Supervisors are responsible for driving client success, strengthening team performance and ensuring the highest quality of work across their accounts.

GO PR has cemented its position as one of the most influential boutique hospitality PR agencies, earning recognition from Business Insider, Crain's and - for the third consecutive year - Observer's list of top luxury travel firms. The Agency's is known for its media relations prowess and out of the box creative ideation: From creating a buzzworthy, all "Pink Fuzz"room at Walker Tribeca in partnership with Pantone, to brokering western brand Tecovas for a cowboy boot lending program for Michelin-starred Charlie Palmer's Cattlemen's Bar, to spearheading a fully branded suite for Hotel Anna & Bel with Anthropologie Home.

A fun, fast paced environment, GO PR works on a hybrid model with two [2] days in office in Flatiron. Current clients include everything from hotels [Freehand Hotels, Walker Hotels, Marram Montauk, Dawn Ranch], to destinations [Visit Faroe Islands and Tourisme Montréal] and luxury expeditions [EYOS] to luxury members club concepts, highly anticipated restaurant openings and the truly dog-first airline and hospitality brand redefining pet travel BARK Air.

Responsibilities include:

• Serve as the day-to-day strategic lead across a portfolio of travel, hospitality, food and beverage and lifestyle accounts, anticipating client needs and providing thoughtful strategic direction and counsel to clients and account teams
• Oversee the management of client accounts, ensuring that the team delivers high-quality work that meets the client's objectives and expectations
• Oversee workflow and delegate responsibilities effectively, ensuring assignments are completed accurately, strategically and on time
• Oversee the development of creative pitches, campaigns and PR initiatives to support client goals, including brand awareness, media exposure and reputation management
• Oversee the creation and strategy/distribution of press materials such as press releases, media alerts and pitches, ensuring they align with brand messaging
• Manage and mentor a team ranging from Account Coordinators to Account Supervisors, providing team members with structure, coaching, training, thoughtful feedback and opportunities for professional growth
• Build and maintain relationships with high-level journalists and influencers/content creators to enhance press coverage opportunities for clients
• Identify compelling storylines, timely media opportunities and creative angles that elevate clients within the cultural conversation
• Lead brainstorms and contribute creative ideas for campaigns, events, partnerships and experiential programs
• Represent GO PR at industry events, client activations and networking opportunities
• Contribute to new business efforts, including research, strategy development, proposal writing and presentations

Qualifications:

• Minimum of six (6) - eight (8) years of media relations experience, within an agency environment and with a focus on travel, hospitality, food and beverage and/or lifestyle
• At least two (2) years of experience directly managing and mentoring two or more junior team members
• Proven track record of leading client accounts and managing teams successfully
• Strong strategic thinking and experience developing and executing integrated campaigns
• Established high-level media relationships and a passion for creative storytelling
• Excellent leadership, communication, and client-facing skills
• Self-motivated, positive and proactive team player
• Experience using AI to drive efficiency
• Desire to grow within the company

Compensation and Benefits:

• $100,000 - $110,000
• Competitive bonus structure
• Generous vacation, PTO and wellness days
• Competitive Medical and dental insurance
• Monthly wellness credit
• Hybrid work environment (2 days in office in Flatiron)
• Summer and September Fridays
• Annual company retreat
• Paid family leave
• A collaborative, women-led company with a positive and supportive culture
• Meaningful access to senior leadership, clients and high-level strategy
• Opportunities to take ownership of areas of interest and help shape the continued growth of the agency
• Ongoing training, mentorship and professional development including working with the Founder directly
• Travel!