Senior Account Strategist

confidential; United States; Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Remote or hybrid work environment

Unlimited PTO

Comprehensive medical, dental, vision

Life & AD&D insurance

401(k) with company match

Paid parental leave & family support

Pet care perks & insurance

Learning & career development programs

Commuter & transit benefits

Exclusive employee discounts

Job summary

New Engen’s Donut Studios is seeking a proactive account support professional to help manage client relationships and keep campaigns on track. You will coordinate creative workflows, analyze performance metrics, and drive optimization initiatives across multiple accounts in a fast‑paced agency environment.

The role emphasizes clear communication with clients and internal teams, meticulous project tracking, and hands‑on participation in client calls and meetings.

Qualifications

• 3-5 years of agency or in‑house experience in paid social marketing.
• Able to manage multiple projects and stake holders.
• Excellent written and verbal communication with clients.

Responsibilities

• Support client relationships and account execution with day‑to‑day needs.
• Coordinate creative workflows, feedback, approvals, and milestones.
• Translate performance insights into actionable optimizations.
• Coordinate testing initiatives and landing page optimization efforts.
• Prepare client‑facing reports, presentations, and deliverables.
• Capture notes in meetings and ensure follow‑ups are completed.

Skills

Strong organizational skills

Effective communicator

Collaborative mindset

Problem-solving

Fast-paced adaptability

Tools

Google Suite

Slack

Job description

WHY DONUT STUDIOS? At New Engen, we help brands grow, not just bigger, but smarter. We’re a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns. Donut Studios is our in‑house creative studio, purpose‑built to craft high‑performing, platform‑native, and digital content for the world’s most ambitious brands. As a key part of New Engen’s suite of specialized solutions, alongside offerings like the Acorn Creator Suite - Donut Studios helps unlock breakthrough creative that drives results, fast. We’re a collaborative group of strategists, content creators, copywriters, editors, designers, account strategists, and more who are all in on helping brands, and each other, thrive. We work hard, stay humble, and build with purpose.

What You’ll Do

• Support Client Relationships and Account Execution: Partner closely with Account Strategists to support day-to-day client needs and ensure smooth account operations. Help facilitate communication between clients and internal teams, keeping projects moving forward and ensuring deliverables and timelines are met.
• Coordinate Creative Workflows and Deliverables: Organize and track creative assets, feedback, approvals, and project updates across active client accounts. Maintain visibility into key milestones and help ensure campaigns stay on schedule.
• Translate Performance Insights into Action: Assist in analyzing campaign performance and translating key metrics into actionable insights. Partner with account and creative teams to help identify opportunities for creative improvements and optimization.
• Support Creative Testing and Optimization Efforts: Help coordinate creative testing initiatives and landing page optimization efforts designed to improve campaign performance. Contribute to documenting learnings and ensuring testing plans are executed effectively.
• Prepare Client‑Facing Reports and Presentations: Support the development and quality assurance of client‑facing reports, presentations, and deliverables. Ensure materials are accurate, polished, and aligned with client expectations.
• Drive Organization and Follow‑Through: Participate in client calls and internal meetings, capturing detailed notes and tracking action items. Help ensure follow‑ups are completed and stakeholders remain aligned on priorities and next steps.

What You Bring

• 3-5 years of agency or in‑house experience across paid social digital marketing for Meta, TikTok, Pinterest, and Snap.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects at once.
• Effective communicator, capable of relaying clear updates and feedback to both clients and team members.
• A proactive attitude with a love for collaboration and problem‑solving in a fast‑paced environment.
• Familiarity with social media platforms and trends is a plus.
• Strong familiarity with Google Suite and Slack.
• Experience with sports betting or tech industries and clients highly desired.

Perks & Benefits

• Remote or hybrid work environment with flexible hours.
• Unlimited PTO + company holidays.
• Comprehensive medical, dental, vision, and disability coverage.
• Life & AD&D insurance.
• 401(k) with company match.
• Paid parental leave & family support.
• Pet care perks & insurance.
• Learning & career development programs.
• Commuter & transit benefits.
• Exclusive employee discounts.

Salary Range: $70,000 - $80,000 annually

Compensation for each opportunity is determined based on the applicable labor market, the scope and structure of the role or engagement, and the individual’s qualifications and experience.

New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn’t limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.

We currently hire full‑time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.