Senior Account & Relationship Management Executive

C T Corporation System (DE); United States; Remote; USD 64,000 - 112,000; Full time

Benefits offered by this job

Health benefits

401(k)

Commuter benefits

Tuition assistance

Paid time off

Parental leave

Job summary

Wolters Kluwer is seeking a Senior Account & Relationship Management Executive for a fully remote role with travel. You will expand your client portfolio, identify new opportunities, and lead discussions to set and negotiate terms while driving revenue growth.

The role emphasizes deeper client engagement, strategic selling, and delivering compelling product demonstrations. Expect a performance-based compensation model with potential for uncapped earnings.

Qualifications

• 5+ years of experience in a corporate compliance field sales role.
• Strong verbal and written communication skills.
• Understanding of customer service principles and practices.
• Familiarity with the organization's products or services.
• Ability to negotiate and apply sales tactics.
• Proficient use of CRM software.
• Capability to resolve moderately complex customer issues.
• Strong organizational and time-management skills.
• Basic analytics for tracking performance and metrics.

Responsibilities

• Identify and develop new business opportunities within assigned market.
• Engage with clients to understand their needs and align them with the organization's offerings.
• Prepare and deliver effective sales presentations and product demonstrations.
• Negotiate product/service terms with moderate authority.
• Maintain comprehensive records of customer interactions and sales metrics.
• Follow up on leads and convert them into sales.
• Manage customer accounts and ensure their satisfaction.
• Collaborate with internal teams to address customer requirements and issues.
• Assist in the preparation of sales forecasts and performance reports.
• Participate in developing strategies to achieve sales targets.

Skills

Verbal and written communication

Customer service

Sales strategy

CRM software

Negotiation

Problem-solving

Organization

Analytical skills

Product knowledge

Tools

CRM systems

Job description

Permanent remote role with travel. Position is eligible for base salary + commission with uncapped earning potential. Commission pay out based on new logo and customer retention.

As a Senior Account & Relationship Management Executive, you will expand your client portfolio, actively identifying and developing new business opportunities. Your role involves deeper engagement with clients and more responsibility in setting and negotiating terms. You will significantly contribute to customer satisfaction and revenue growth.

Responsibilities

• Identify and develop new business opportunities within assigned market.


• Engage with clients to understand their needs and align them with the organization's offerings.


• Prepare and deliver effective sales presentations and product demonstrations.


• Negotiate product/service terms with moderate authority.


• Maintain comprehensive records of customer interactions and sales metrics.


• Follow up on leads and convert them into sales.


• Manage customer accounts and ensure their satisfaction.


• Collaborate with internal teams to address customer requirements and issues.


• Assist in the preparation of sales forecasts and performance reports.


• Participate in developing strategies to achieve sales targets.

Skills & Experience

• 5+ years' experience in a corporate compliance field sales role


• Communication: Strong verbal and written communication skills.


• Customer Service: Understanding of principles and practices for effective customer service.


• Product Knowledge: Familiarity with the organization's products or services.


• Sales Strategy: Ability to engage in moderate negotiation and sales tactics.


• CRM Software: Proficient use of Customer Relationship Management tools.


• Problem-Solving: Capability to resolve moderately complex customer issues.


• Organization: Strong organizational and time-management skills.


• Analytical Skills: Basic analytics for tracking performance and metrics.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation

• $64,200.00 - $112,050.00 USD


• This role is eligible for Commission.


• Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location.


• Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information

• Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

Full details of our benefits are available upon request.