Senior Account Manager Toyota and NEV's

Henkel; Bowling Green (KY); On-site; USD 155,000 - 170,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

Financial Benefits

Family Support

Career Growth

Job summary

Henkel’s Adhesive Technologies segment seeks a Sales Key Account Manager to drive the commercial strategy for strategic customers and to build trusted, long-term relationships. You will translate market insights into actionable growth plans and coordinate cross-functional teams to deliver commitments.

You will lead negotiations, manage opportunity pipelines, and ensure alignment with customer priorities. The role requires approximately 50% travel to customer sites and Henkel locations, including

Qualifications

• Strategic account management skills to translate customer priorities into growth plans.
• Strong commercial acumen covering pricing, profitability, contracts and working capital.
• Proven ability to lead complex negotiations and secure mutually beneficial outcomes.
• Ability to build trusted relationships across functions and seniority levels.

Responsibilities

• Develop and execute the commercial strategy for assigned strategic customers.
• Build comprehensive account plans covering priorities, growth opportunities, and risks.
• Deliver sales targets, margins, pricing actions, and portfolio objectives for accounts.
• Lead quotations, contracts, and pricing actions while protecting long-term value.
• Coordinate cross-functional teams to deliver commitments and resolve issues.
• Provide commercial leadership during qualification, launch, and change-management activities.
• Manage opportunities pipeline and lead pursuit strategies through award and launch.

Skills

Strategic account management

Commercial acumen

Negotiation and influence

Customer relationship management

Business development

Communication and executive presence

Cross-functional leadership

Travel

Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What You’ll Do

• Position Purpose The Sales Key Account Manager is responsible for developing and executing the commercial strategy for assigned strategic customers. The role builds trusted, long-term relationships, expands profitable business, protects the existing portfolio, and aligns internal teams to deliver customer commitments. Acting as the primary commercial interface, the Key Account Manager converts customer priorities and market insights into actionable growth plans, negotiations, and cross-functional execution.
• Account strategy: Develop and maintain a comprehensive account plan covering customer priorities, growth opportunities, competitive position, decision makers, risks, and required actions.
• Revenue and profitability: Deliver sales, margin, pricing, working-capital, and portfolio objectives for assigned accounts; identify and close gaps against plan.
• Customer relationships: Build effective relationships across purchasing, engineering, operations, quality, finance, and senior leadership to strengthen preferred-supplier status.
• Opportunity management: Identify, qualify, prioritize, and convert new business opportunities; maintain an accurate opportunity pipeline and lead pursuit strategies through award and launch.
• Commercial negotiations: Lead quotations, contracts, pricing actions, cost-recovery discussions, payment terms, and other commercial agreements while protecting long-term value and compliance.
• Customer advocacy: Translate customer requirements, future platforms, technology roadmaps, and pain points into clear internal priorities and value propositions.
• Cross-functional leadership: Coordinate application engineering, product development, operations, supply chain, quality, finance, legal, and customer service to deliver commitments and resolve issues.
• Launch and program support: Provide commercial leadership during qualification, launch, transfer, and change-management activities, ensuring clear ownership, milestones, and customer communication.
• Issue and escalation management: Lead timely, fact-based responses to supply, quality, service, or commercial escalations; align recovery plans and maintain customer confidence.
• Forecasting and reporting: Maintain accurate sales forecasts, pricing records, opportunity data, customer intelligence, and executive account updates.
• Market and competitive insight: Monitor customer strategies, industry trends, competitor activity, and market dynamics

What makes you a good fit

• Strategic account management: Ability to translate customer priorities and market dynamics into focused account strategies and executable growth plans.
• Commercial acumen: Strong understanding of pricing, profitability, contracts, cost drivers, working capital, and value-based selling.
• Negotiation and influence: Proven ability to lead complex negotiations, gain alignment, and secure mutually beneficial outcomes.
• Customer relationship management: Skill in building trusted relationships across multiple functions and seniority levels within strategic accounts.
• Business development: Ability to identify, qualify, prioritize, and convert opportunities into sustainable, profitable growth.
• Communication and executive presence: Clear, concise, and persuasive written and verbal communication, including presentations to senior customer and internal stakeholders.
• Cross-functional leadership: Ability to lead through influence, align diverse teams, clarify ownership and drive timely execution without direct authority.
• Travel: This role requires approximately 50% travel to customer sites, Henkel locations, and other business-related destinations. There will be travel to California as well as internationally to Canada.

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $155,000.00 and $170,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.