Senior Account Manager, Surety - Houston, TX

American Global LLC; Spring (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

401k with above-average employer match

Leadership training and support

Work/Life Balance (Summer Fridays,flex

Education and Student Loan Assistance

Career development opportunities

Job summary

American Global LLC is seeking a Senior Account Manager for our Surety team in Houston, TX. You will be the primary client contact for bonding questions and will build strong relationships with partners, carriers and stakeholders involved in the process.

You will QC data in Epic, Erlon, OneDrive, and review client documents while coordinating with underwriters. The role requires leadership of the Account Associate and involvement in proposals and submissions.

Qualifications

• Minimum 5 years of industry experience.
• Strong property & casualty knowledge.
• Proven ability to present and explain information to clients.
• Clear communication of problems/concerns to team members and management.
• Detail-oriented with strong data entry skills.

Responsibilities

• Serve as primary client contact for day-to-day bonding questions.
• Build and promote strong relationships with business partners, carriers and stakeholders.
• Quality control data in Epic, Erlon, and OneDrive including client data, surety contacts, bonds, rates, commissions.
• Communicate with clients and underwriters through the request process, including underwriting materials.
• Oversee Account Associate work for accuracy and quality.

Skills

Strong property & casualty knowledge

5+ years exp

Client communication

Data entry / accuracy

MS Office proficiency

Team player

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Tools

Epic

Erlon

OneDrive

Adobe

Excel

Job description

About the Role

We are seeking a skilled Senior Account Manager to join our dynamic Surety team in Houston, TX.

Key Responsibilities

• Serve as primary client contact for day-to-day bonding questions
• Build and promote strong relationships with business partners, carriers and all stakeholders vested in the process
• Quality control data in Epic, Erlon, and OneDrive including client data, surety contacts, bonds, rates, commissions
• Communicate with clients and underwriters through the request process, including the provision of proper underwriting materials
• Responds to accounting and invoice issues with appropriate adjustments/corrections within prescribed timelines
• Oversee Account Associate work for accuracy and quality
• Assist in creating proposals and presentations
• Compile and/or approve complete and accurate submissions and deliver to underwriters
• Provide timely responses to underwriter submission inquiries
• Request and review client documents such as financial statements, work-in-progress, aging of receivables schedules
• Conduct in-depth data analyses
• Maintain knowledge of carrier underwriting appetites and contacts and recommend appropriate markets for client programs
• Additional responsibilities as required

Skills & Experience That Lead to Success

• Strong technical property and casualty knowledge
• Minimum of 5 years of industry experience
• Proven ability to present and clearly explain information to clients
• Proven ability to clearly explain problems/concerns to co-workers, supervisors and/or agency principals and suggest/recommend solutions
• Data entry experience as well as excellent interpersonal skills
• Competence in Microsoft Office tools such as Word, Excel, and Adobe
• Task and detail oriented
• Team player with demonstrated professional communication and organizational skills

Additional/Preferred Qualifications

• High school diploma or equivalent; College degree preferred
• Valid driver’s license and reliable transportation required
• Ability to travel as required
• Construction brokerage experience preferred
• Training and people management experience (2 to 3 direct reports) preferred

What You Can Expect From Us

• Comprehensive Benefits Package
• Collaborative and innovative environment
• Culture of continuous learning and professional development
• Competitive salary package
• 401k with above-average employer match of up to 5% of your salary
• Leadership training and support
• Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services)
• Education and Student Loan Assistance

American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail].

The salary range for this position (intended for U.S. applicants) will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

Who We Are

American Global is one of the largest privately held insurance and surety brokerage firms in North America specializing in all aspects of construction risk management. We support contractors, owners, and developers, helping protect them from the risks and exposures specific to the construction industry. We are a vibrant, values-driven community with a unique, collaborative culture that fuels our desire to excel. Together, our team is transforming the construction industry and revolutionizing the role of broker.

As we continue our journey, we seek to find the right individuals, in the right locations, to expand and enrich our fast‑growing team of talented professionals across 15 locations throughout the US and Canada, as well as Rome, Italy. Are you ready to be a part of our story? We're thrilled that you're considering joining our team!

We are looking to grow our organization with talented individuals that share our passion for collaboration and disruptive thinking. Whether you're just starting your career or bringing years of experience, we offer exciting opportunities to help you thrive. Explore our open positions, learn about our values, track your application status, and stay updated on the next steps in your hiring journey. We look forward to learning more about you!

At American Global, we’re more than just a workplace—we’re a close-knit team that values collaboration, innovation, and growth. As a privately held company, we take pride in fostering a supportive and dynamic environment where every team member plays a vital role in our success. Recognized as a Best Place to Work, we are committed to providing career growth opportunities and empowering our employees to reach their full potential. Our expertise in the insurance and construction industry sets us apart, and we take pride in the impact we make in our field. We believe that our people are our greatest asset, and we invest in their success. If you're looking for a workplace where your contributions are valued and your career can thrive, we’d love to have you join our team!