Senior Account Manager - Surestep

Hanger Clinic; Wells (NV); Remote; USD 96,000 - 135,000; Full time

Job summary

A healthcare solutions provider is seeking a Sales Representative for their Surestep products, focusing on the West Coast. The ideal candidate will have a strong background in sales and marketing, preferably within orthotics. This remote position requires strong communication skills and the ability to foster customer relationships. Competitive compensation and benefits are offered, including a salary range of $96,000 - $135,000 plus commission.

Benefits

Competitive Compensation Packages

Paid National Holidays

Medical, Dental, and Vision Benefits

401k Savings and Retirement Plan

Qualifications

• Minimum of 8 years of related experience required.
• Ability to operate a computer and read materials for accuracy.
• Must have a valid driver's license.

Responsibilities

• Drive growth with all Surestep products through effective sales strategies.
• Lead training sessions and present at educational events.
• Create onboarding programs for new customers.

Skills

Sales and Marketing experience

Strong written and verbal communication

Flexible and efficient time management

Professional image

Education

Certified Orthotist or Certified Prosthetist/Orthotist

Postgraduate coursework

Tools

Salesforce

MS Office (PowerPoint and Excel)

Job description

Overview

Headquartered in South Bend, Indiana, Surestep fabricates, markets, and sells a comprehensive line of custom orthotic devices that benefit children with mobility challenges. The company’s mission “to enrich and transform lives through compassionate service and innovation” drives the development of high-quality, innovative products that result in exceptional patient outcomes. Surestep custom devices are sold through a vast network of O&P partners throughout the United States and in more than 30 countries. South Bend is located just 40 minutes southeast of Lake Michigan and 90 minutes east of Chicago.

Founded in 2000, Surestep is part of Hanger, Inc.

Territory and Role

The primary responsibility of the role is to generate incremental demand and revenue for Surestep products among the selected territories or key accounts assigned to them. The territory for this position will focus on the West Coast, including, but not limited to California, Washington, Oregon, Arizona, and Nevada. This is a remote position, where the ideal candidate will reside within the defined territory. Travel is required.

Your Impact

• Drive growth with all Surestep products by creating and implementing sales and marketing strategy specific to customer base and the defined territory.
• Lead or coordinate in-service training sessions and present at market/product educational events; provide additional customer support to key customers. Work closely with customers and Surestep teams to align strategies to grow sales and revenue in specified markets.
• Assess and prioritize customer base and allocate time according to opportunities for the most significant impact.
• Create onboarding programs and product training for customers as they sign on to using Surestep products.
• Identify and participate in trade shows that could maximize market impact.
• Identify customer needs and work with Surestep Education and Marketing teams on training and education for assigned customers.
• Identify market needs and requirements and articulate a compelling and differentiated value proposition.
• Be well-versed in public speaking, with ability to engage and educate groups of any size both in-person and virtually. It is preferred that the candidate has a deep understanding of pediatric lower extremity orthotics and product indications/outcomes.
• Track and measure the effectiveness of the program and adjust as needed to improve the approach.
• Administrative Requirements: daily/weekly updates to contact management and sales activity in Salesforce; proficiency in MS Office (PowerPoint and Excel); responsible for setting up meetings, travel, and accommodations.

Minimum Qualifications

• Certified Orthotist or Certified Prosthetist/Orthotist and Sales and Marketing experience.
• Typically requires a minimum of 8+ years of related experience.
• Postgraduate coursework may be expected at this level.
• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.

Additional Success Factors

• Skills: Flexible and efficient time management; ability to prioritize multiple projects; strong written and verbal communication; professional image; willingness to continual learn.
• Ability: Dexterity to operate a computer, reading materials for accuracy; hearing and speaking to exchange information; ability to sit or stand for extended periods; ability to lift presentation materials; overnight travel as needed (approximately 2 weeks per month).
• Act with integrity, keep patients at the center, foster collaboration, continuously innovate, and focus on superior outcomes.

Compensation

Pay range of $96,000.00 - $135,000.00 salary range + commission + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment in You

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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