Senior Account Manager - LifeSciences (Growth & Expansion Focus)

Quid; Santa Clara (CA); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading data and analytics company is seeking a Senior Account Manager to drive growth within Life Sciences clients. The role emphasizes managing strategic accounts and building relationships across the pharmaceutical and biotech industries. Ideal candidates will have 5+ years of experience with a focus on sales and account management. The position offers a competitive salary and is remote within the US.

Benefits

20 Days PTO

13 Holidays

Company provided equipment

401K with company match

Paid Parental Leave

Medical, Dental, Vision Coverage

Qualifications

• 5–7+ years of experience in Account Management, Customer Success, or Sales within a SaaS or analytics company.
• Strong understanding of pharmaceutical or biotech organizations.
• Proven success in managing complex accounts.

Responsibilities

• Own and grow a portfolio of strategic accounts within the Life Sciences industry.
• Build strong relationships with stakeholders across various functions.
• Lead renewal and upsell motions.

Skills

Account Management

Customer Success

Sales

Data Storytelling

Stakeholder Engagement

Education

Bachelor's degree

Advanced degree in Life Sciences or related field

Tools

Salesforce

Job description

Job Description

Job Description

Job Title : US – Senior Account Manager – LifeSciences (Growth & Expansion Focus)

Compensation Range : $100,000-120,000 + $100,000-120,000 Commissions (Depending on Experience)

This role is remote anywhere in the US

Models. Insights. Outcomes.

Become one of the changemakers. At Quid, you won't just be joining a team, but contributing to a culture of innovation, where every challenge becomes an opportunity to learn and grow. When you join our team, you’re not just stepping into a job, you’re embracing a future where we lead the game with the unmatched advantage of foresight. Ready to see around the corner?

Position Overview

As a Senior Account Manager at Quid, you won’t just manage relationships — you’ll lead strategic growth across a portfolio of Life Sciences clients. This role is ideal for a proactive, commercially minded operator who thrives on identifying whitespace and turning insights into impact. While retention matters, your core focus will be on expansion — upsells, cross-sells, and deepening strategic partnerships.

You’ll manage and grow high-value accounts across the pharmaceutical, biotech, and medical device industries. Success in this role means owning your book of business, navigating complex organizations, and becoming a trusted advisor to leaders across R&D, commercial, and medical teams.

Key Responsibilities

Own and grow a portfolio of strategic accounts within the Life Sciences industry, including top pharmaceutical, biotech, and healthcare organizations

Build strong relationships with stakeholders across R&D, medical affairs, commercial, and strategy functions

Develop tailored account plans that align Quid’s capabilities with client goals, including use cases such as competitive intelligence, innovation scouting, clinical landscape monitoring, or patient journey analysis

Lead renewal and upsell motions, navigating complex procurement processes and multi-stakeholder processes

Provide consultative thought partnership, embedding Quid insights into key decision workflows

Stay up to date on Life Sciences trends, regulatory shifts, and market dynamics to inform and support client strategies

Deliver high-impact business reviews and planning sessions that reflect your understanding of the Life Sciences landscape and your client’s position within it

Collaborate with internal stakeholders across Product, Solutions, Customer Success, and Engineering to ensure delivery excellence

Share industry insights internally to support product development and marketing strategies

Support onboarding and mentorship of junior team members and help shape best practices for managing Life Sciences accounts

Qualifications

5–7+ years of experience in Account Management, Customer Success, or Sales within a SaaS or analytics company, with at least 2+ years supporting Life Sciences clients

Strong understanding of pharmaceutical or biotech organizations, including how cross-functional teams use data for strategic decision-making

Proven success in managing complex, multi-threaded accounts and driving retention and growth

Hunter mindset with ability to independently spot and pursue growth opportunities

Strong executive presence and confidence in engaging with senior stakeholders (e.g., Directors, VPs, and Medical / Scientific leaders)

Comfortable with data storytelling and aligning product solutions to business needs

Experience with Salesforce or other CRM systems; strong forecasting and pipeline management skills

Collaborative, proactive, and adaptable in a fast-moving environment

Bachelor’s degree required; advanced degree or background in Life Sciences, Healthcare, or a related field is a plus

Total Rewards!

We want to make sure our employees feel valued and taken care of. Come join us and see for yourself!

20 Days PTO

13 Holidays

Company provided equipment

401K with company match

FSA / HSA options

Paid Parental Leave & Reintegration Program

Employee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thriving

Medical, Dental, Vision Coverage

4 Week (1 Month) Sabbatical after five years

Still Not Sure?

We understand many candidates tend to only apply for jobs if they meet every single requirement listed. However, if you happen to be genuinely enthusiastic about this particular position and feel confident in your ability to excel at it, we strongly urge you to submit your application! You might just be the perfect fit for this role, or even another exciting opportunity within our company.

Remote Work!

Remote-first; We're thrilled to say that we've been passionate about remote work since day one! Being remote is simply who we are. At Quid, we're all about connecting with people from all corners of the globe. Our team is made up of individuals who are comfortable working remotely and collaborating with others across different time zones. We’re looking forward to future growth and expansion, however, certain legal restrictions dictate that we are only able to accept candidates who possess eligibility to work in the United States of America.

ABOUT QUID

Unlike legacy SaaS vendors, we combinethe power of our data, AI and people to deliver the outcomes our clients want. We don’t leave clients to flounder in complicated and expensive tools and hope they figure it out. We clarify what the win looks like and partner to deliver it.

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