Senior Account Manager, Immunology - Syracuse, NY

Galderma; Boston (MA); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with employer match

Paid time off

Job summary

Galderma seeks a Senior Account Manager, Immunology, in Syracuse, NY to drive prescription dermatology product sales and manage key accounts including dermatologists, pharmacies, and health networks.

Responsibilities include leading cross-functional account plans, leveraging market insights, and coordinating with stakeholders to improve access and utilization while achieving sales objectives.

Qualifications

• Bachelor’s degree in Business or related field required.
• Five or more years of outside sales experience with variable commission potential required.
• 3+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.
• 3+ years of specialty or biologic sales.
• Previous account management experience and B2B sales experience required.
• Strong communication and interpersonal skills; proven performance history.

Responsibilities

• Acquire and maintain expertise in brand/segment strategy; promote Rx products and launch new products.
• Execute integrated commercial selling strategies and manage contracting/access.
• Develop cross-functional account plans to grow key accounts; align market access and field reimbursement.
• Collaborate with internal/external stakeholders; use analytics to anticipate customer needs.
• Oversee relationships with Key Opinion Leaders in the area.
• Plan and execute field-based activities in compliance with standards.

Skills

Bachelor's degree

5+ years outside sales

3+ years pharmaceutical sales

3+ years dermatology/biologic sales

Account management experience

B2B sales

Strong communication

Strategic thinking

Relationship building

Education

Bachelor’s degree in Business or related field

Tools

MS Office

Sales reporting software

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Account Manager, Immunology

Location: Syracuse, NY

Job Description:

The Senior Account Manager, Immunology is responsible for achieving/exceeding Galderma portfolio sales and executing strategic objectives across high-valued (large, organized) customers within assigned customer segments (including but not limited to Dermatologists, Pharmacy, Integrated Health Networks, and professional organizations). Account Managers will effectively promote Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, requiring advanced skills in clinical, operational, and financial commercial selling.

Key Responsibilities

• Accountable for acquiring and maintaining expertise in brand/segment strategy and tactics, providing expert product knowledge. Promote and generate demand for Rx products in a competitive market; including launching new products.

• Execute Galderma’s integrated commercial selling strategies utilizing a deep understanding of contracting and access platforms, and proven ability to apply market and industry insight.

• Lead the development of cross-functional account plans that deliver penetration, retention, and growth of Galderma’s portfolio for key accounts; analyze account/provider objectives to ensure alignment between market/patient access and field reimbursement functions to drive demand and deliver on business unit goals.

• Collaborate and coordinate with internal/external key stakeholders; proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.

• Oversee relationships with Key Opinion Leaders (KOL) within the area

• Execute customer engagement initiatives to strengthen strategic partnerships with customers.

• Serve as the liaison, primary point of contact, for assigned contacts in Galderma’s commercial speaker bureau.

• Plan, organize, and execute field-based activities in accordance with all applicable company and regulatory standards.

• Other duties as assigned.

Skills and Qualifications

• Bachelor’s degree in Business or a related field, required.

• Five (5) or more years of outside sales experience with variable commission potential, required.

• 3+ years of Pharmaceutical Sales experience in Dermatological or Medical Sales required.

• 3+ years of specialty or biologic sales

• Previous account management experience.

• Previous business to business sales experience.

• Prior experience as a Sales “generalist”; not limited to specific product or portfolio.

• Strong track record of consistent documented performance success.

• Strong business acumen including excellent communication: verbal, written, interpersonal skills, and persuasive skills.

• Demonstrated ability to learn and apply technical, industry and product-related information in a professional, consultative manner.

• High level of integrity, personal motivation, and sense of urgency.

• Ability to sell assertively and differentiate our products and offerings to increase utilization with target accounts and high value providers.

• Ability to collaborate with internal customers and functions such as market and patient access and field reimbursement. Ability to demonstrate a strong ownership of book of business.

• Driven, results oriented; performance driven vs. metric driven.

• Strong problem solving and decision-making skills.

• Disciplined self-starter, comfortable with autonomy.

• Ability to demonstrate strategic thinking with a long-term vision.

• Skilled at both relationship management and closing ability with customers; ability to flex techniques and style to various audiences.

• Learning agility and adaptability; ability to work in gray space and without structure.

• Resilient, persistent, and willing to take risks.

• Creative, innovative, resourceful, and solution oriented.

• Proficiency using complex sales data/call reporting software/applications.

• Superior selling, technical and relationship building skills.

• Proficient with MS Office in a Windows environment and familiar with sales reporting software.

Position is commensurate with experience.

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

The target base salary range for this role is $140,000-$150,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors.

In addition to base salary, this role is eligible to participate in a commission plan, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer
At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.