Senior Account Manager - Commercial Banking Ops

EverBank Financial Corp.; Jacksonville (FL); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

401(k) savings

Paid holidays

Generous PTO

Tuition reimbursement

Commuter Benefits

Life and Disability Insurance

Job summary

EverBank Financial Corp. is seeking a Senior Account Manager to coordinate projects and processes for a range of commercial banking products. You will work independently with limited supervision, manage projects and prospects, and optimize data input and error identification within the commercial loan management system.

The role emphasizes accuracy, reconciliation, and client statement preparation, with opportunities to coach team members and improve data workflows across loan products.

Qualifications

• 3+ years of experience in commercial banking operations, loan servicing, or commercial account management.
• Experience reviewing and validating loan documentation and data entry.
• Strong reconciliation and problem-solving skills; escalation of exceptions when needed.

Responsibilities

• Manages processing of commercial banking operations such as loans, letters of credit and banking guarantees.
• Reviews and approves data input from loan applications and related documentation into a commercial loan management system.
• Prepares statements for clients and conducts reconciliation and investigation when needed.
• Reviews and provides information on existing loans to clients as requested.
• Oversees execution of best practices for resolving out-of-balance transactions.
• Identifies and escalates erroneous transactions and reports issues to management.
• Coaches and reviews work of lower-level colleagues to ensure high quality delivery of services and products.

Skills

Data entry

Quality control

Reconciliation

Problem solving

Mentoring

Education

University degree preferred

Job description

EverBank Financial Corp. is seeking a Senior Account Manager to coordinate projects and processes for a range of commercial banking products. You will work independently with limited supervision, manage projects and prospects, and optimize data input and error identification within the commercial loan management system.

The role emphasizes accuracy, reconciliation, and client statement preparation, with opportunities to coach team members and improve data workflows across loan products.