Senior Account Manager - Chicago, IL

Presidio, Inc.; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

Presidio, Inc. is seeking an experienced Core Sr. Account Manager to lead strategic and core accounts in the Chicago area.

The role focuses on growing key client relationships, driving cloud-based solutions, and ensuring successful delivery of services with a strong emphasis on AWS and related ecosystems. You will manage pipeline, forecast revenue, and collaborate with internal teams to craft tailored proposals and joint go-to-market strategies with partners.

Qualifications

• Bachelor's degree or equivalent experience;
• 5+ years outside sales in the Chicago market, ideally in networks, cloud, digital transformation, security, infrastructure, data center, professional services, or managed services;
• 5+ years in strategic account management, sales, or business development within the AWS or Microsoft ecosystem.

Responsibilities

• Strategic Account Management: develop and maintain deep relationships with key client stakeholders and act as trusted advisor.
• Customer Engagement & Account Growth: strengthen relationships and identify upsell/cross-sell opportunities.
• Sales Growth: identify, pursue, and close new business within strategic accounts and build account plans to meet revenue targets.
• Prospecting New Business: engage prospective customers in target industries and convert leads to long-term clients.
• Client Engagement: understand business objectives and present solutions aligned with client goals.
• Solution Delivery: coordinate with technical teams to ensure successful delivery, timelines, budgets, and deliverables.
• Operational Command: monitor performance, forecast revenue, and track account health; collaborate cross-functionally.

Skills

Quota attainment

Strategic account management

AWS/Microsoft ecosystem

Professional services sales

Solution selling

Education

Bachelor's degree in business, sales, computer science, engineering, or related field

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses and their customers to achieve more through innovation, automation, and intelligent insights.

The Role

Presidio Network Solutions is a leading digital solutions and services provider, helping clients unlock the transformative power of technology. We are seeking an experienced and driven Core Sr. Account Manager to join our team, focusing on strategic and core accounts. This role is pivotal in managing and growing key accounts, driving sales growth, and ensuring the successful delivery of solutions. The ideal candidate will have a strong background in cloud solutions, particularly AWS, and a proven track record of strategic account management.

Travel Requirements

• Ability to regularly travel for onsite meetings with customers as needed without challenges (up to 30%)

Responsibilities include:

• Strategic Account Management: Develop and maintain deep, strategic relationships with key client stakeholders. Serve as the primary point of contact and trusted advisor for strategic customers
• Customer Engagement & Account Growth: Develop and strengthen relationships with existing customers, ensuring high customer satisfaction and identifying upsell/cross-sell opportunities
• Sales Growth: Identify, pursue, and close new business opportunities within strategic accounts. Develop and execute comprehensive account plans to achieve revenue targets
• Prospecting New Business: Identify and engage with prospective customers in target industries, developing new business leads, and converting prospects into long-term clients
• Client Engagement: Understand the business objectives and challenges of strategic customers. Present and advocate for solutions that align with client goals
• Solution Delivery: Collaborate with technical teams to ensure the successful implementation and delivery of solutions. Oversee project timelines, budgets, and deliverables
• Operational Command: Maintain a strong operational understanding of your accounts, ensuring seamless delivery of services and solutions. Track performance metrics, forecast revenue, and analyze account health
• Collaboration: Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
• Collaboration with Partners: Build and maintain relationships with Presidio's technology partners, such as AWS, Microsoft, and Cisco, to create joint go-to-market strategies and drive value to your customers
• Reporting: Monitor and report on account performance, sales metrics, and client satisfaction. Provide regular updates and strategic insights to senior management
• Achieve & Exceed Quotas: Meet or exceed your assigned revenue targets and customer engagement goals through proactive relationship management and consultative selling

Required Skills and Professional Experience

• Bachelor's degree in business, sales, computer science, engineering, or related field, or equivalent experience and/or military experience
• 5+ years of successful quota achieving outside sales experience in the Chicago market, ideally in network, cloud, digital transformation, security, infrastructure, data center, professional services, and/or managed services and/or 5+ years of experience in strategic account management, sales, or business development within the AWS or Microsoft ecosystem.
• Selling of Professional Services: A proven track record in the sale of professional services to solve customer problems
• Strategic Account Planning: Organizing and leading strategic account planning among Cloud Service Providers and internal Presidio Teams
• Solution Selling: Deep understanding of solving business problems. Ability to effectively communicate complex technical concepts to non-technical stakeholders
• Sales Skills: Demonstrated success in meeting or exceeding sales targets within strategic accounts. Strong negotiation and deal-closing abilities
• Operational Skills: Ability to manage multiple accounts with a focus on efficiency, forecasting, and account health tracking

Preferred Skills and Professional Experience

• Communication: Exceptional verbal and written communication skills. Proven ability to build and sustain strong client relationships at a strategic level
• Problem-Solving: Excellent analytical and problem-solving skills. Ability to develop innovative solutions to meet client needs
• Team Player: Strong interpersonal skills and the ability to collaborate effectively with colleagues across various departments

Your future at Presidio

Joining Presidio means stepping into a culture of trailblazers-thinkers, builders, and collaborators who push the boundaries of what's possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com.

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio's EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [e-mail].

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.