Senior Account Manager, Affiliate Marketing

Direct Agents; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health benefits

MacBook Pro

Commuter benefits

Dog-friendly office

4-day workweek

Job summary

Direct Agents in NYC is seeking an experienced Senior Account Manager, Affiliate Marketing to lead client accounts, deliver standout campaigns, and build impactful relationships.

In this role you will manage daily campaign operations, budgets, and KPIs, provide strategic ROI guidance, and collaborate with cross-functional teams to drive growth and innovation.

Qualifications

• 3 - 5 years of digital performance marketing experience within a brand's internal team and/or in an agency setting.
• Strong communication and collaboration skills.
• Entrepreneurial drive with initiative.
• Meticulous attention to detail and time management.
• Proficiency in Excel and AI tools.

Responsibilities

• Lead daily campaign management, reporting, monitoring, and optimizations for client accounts.
• Manage budgets and KPIs to maximize growth on accounts.
• Communicate campaign performance to stakeholders, focusing on client KPIs.
• Provide strategic direction to maximize ROI.
• Advise clients on growth across performance channels.
• Oversee creative review and technical setup for campaigns.
• Continuously expand industry knowledge, including AI integration.
• Manage relationships with legacy and new clients.
• Identify solutions to improve client service and intrateam communication, including AI.
• Lead monthly payment processes and ensure invoicing/payments.
• Develop and present QBRs or business reviews to clients and stakeholders.

Skills

Excel

AI proficiency

Campaign management

Budget tracking

Stakeholder communication

Tools

Claude

ChatGPT

AI tools

Job description

Direct Agents is looking for an experienced Senior Account Manager, Affiliate Marketing for our Performance Group, to lead client accounts, deliver standout campaigns, and build impactful relationships.

Compensation:

$85,000 - $105,000 OTE, depending on experience.

Location:

This role is based in our NYC headquarters. You must reside or be willing to relocate within commuting distance.

How You’ll Make An Impact

• Lead daily campaign management, campaign reporting, monitoring, and optimizations for client accounts
• Lead daily maintenance, tracking, and monitoring of campaign budgets and KPIs, maximizing growth potential on accounts.
• Lead communication the performance of managed campaigns to both internal and external stakeholders, keeping Client KPIs at the forefront of all decision-making.
• Provide strategic direction to clients on the best course of action for maximizing ROI.
• Provide direction to client stakeholders on the best areas to grow the business, across a variety of performance channels.
• Lead creative material review and technical setup for successful campaign launch and ongoing campaign management.
• Be a subject matter expert in our industry by continuing to develop holistic industry knowledge, including email, non-email, and compliance protocols. Stay abreast of current industry topics, trends, news, methodologies, and tools.
• Lead existing relationships with current legacy clients and establish leadership in new relationships with newly onboarded clients.
• Identify and develop potential solutions to improve or further bolster best-in-class client service and intrateam communication, developing “white-glove” mindset, including but not limited to AI integration and development.
• Lead monthly payment processes for clients you are managing to ensure the timely deployment of invoices, as well as the timely receipt of payments.
• Develop and present QBRs or other business review materials to clients, partners, and internal stakeholders, increasing leadership over time.

YOUR BACKGROUND

Experience

• 3 - 5 years of digital performance marketing experience within a brand's internal team and/or in an agency setting

Masterful Communication & Collaboration

• You possess exceptional prowess in both internal team dynamics and external partner engagement. Your ability to articulate ideas, actively listen, and seamlessly navigate collaborative efforts is the cornerstone of fostering productive relationships.

Business Acumen

• Showcase a general grasp of business dynamics, understanding how various components interlink to steer an organization toward success. This foundational understanding will empower you to craft media strategies that align harmoniously with overarching business goals.

Entrepreneurial Drive

• An entrepreneurial spirit fuels your unwavering work ethic. Your track record, studded with instances of taking initiative and driving projects from inception to realization, underscores your dedication to success.

Meticulous Precision

• You possess an innate attention to detail that elevates your work to meticulous levels. Bolstered by impeccable time management and organizational skills, you orchestrate tasks with finesse, leaving no facet unattended.

Excel & AI Proficiency

• A high level of proficiency in harnessing Microsoft Excel and AI as powerful tools. This proficiency enables you to decipher and analyze data, ultimately weaving data-driven insights into your media strategies.

What Sets Us Apart

Direct Agents isn’t for everyone—and that’s by design. We’re building something different.

• Proprietary AI That Actually Works: Kanopy AI is our custom-built intelligence platform—real-time campaign optimization, media mix modeling, natural language analytics, and algorithm enrichment that gives our clients (and our sellers) a genuine edge. This isn’t a buzzword; it’s operational.
• Exclusive Platform Access: Direct partnerships across Google AI Search, Meta, TikTok, Amazon, Freewheel, Teads, Stackadapt and best in class tech and media partners.
• An Elite, Not Bloated, Team: 100+ operators who move fast, think deeply, and ship work that matters. No layers of bureaucracy. Direct access to senior leadership and the executives building the strategy.
• AI Integration Across Everything: Claude, ChatGPT, and proprietary AI tools are embedded in our workflows—from data analysis and creative versioning to strategic planning and client intelligence.
• 9x Crain’s Best Places to Work: A people‑first culture with a 12‑month average time to promotion, a 4‑day workweek, and genuine investment in career development.
• Certified Minority‑Owned Business: 48% BIPOC representation across the agency, 60% female representation—a team that reflects the diverse markets we serve.

Compensation & Benefits

• Competitive total compensation of $85,000 - $105,000 depending on experience
• Regular performance reviews with quarterly growth path check-ins
• Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
• 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
• New MacBook Pro and access to cutting‑edge AI tools across the agency
• Sun‑drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership
• Dog‑friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition